Best Buy is a store known for helpful staff and good customer service. Customers have found what they needed, whether it was a TV, monitor, or laptop, and appreciated the patience and effort of the employees. One customer sold a 65-inch Vizio TV and easily found an AC power cord by calling and providing the model number; the staff quickly picked it up and helped set it up, working like a charm. Another customer found a monitor without help but asked staff to check if all cables were included, and they assisted with checkout. A staff member in the Geek Squad helped a customer with a micro SD card, diagnosing the problem and setting up a new one, earning praise for excellent service. Many reviews highlight staff members going above and beyond, such as a young lady at the Trussville store who patiently searched for a laptop with specific requirements and helped find the right one. Others mention staff in Ohio and Alabama showing kindness and knowledge, making shoppers feel cared for. Customers also mention great deals, especially during Cyber Week, for gifts like TVs, phone cases, and air fryers. Overall, Best Buy is seen as a reliable place for tech shopping, with employees who are friendly, patient, and dedicated to helping customers find the right products.
Sold a 65' Vizio color TV and could find ac power cord Called them up gave the model number' and boom swung by picked up cord put on TV ' works like a charm!!! Got my 💰!!!!
February 2025
Found the monitor I wanted without help, but I needed to know if all the appropriate cables were in the box. A staff member checked for me the assisted me check out.
February 2025
Super friendly staff and more than glad to assist you. I would highly recommend this location
