Computers in Birmingham, AL

“This was the best experience I have ever had when dealing with tech trouble. I called Leo about some concerning issues with my laptop, and he walked me through step by step over the phone what he thought was the issue and how to fix it. I asked him if I could pay him for his time and he refused. Later, when my laptop was coming up with more errors, he had me bring it to him (even though he had closed the store hours ago), and within minutes of dropping it off with him, he called and told me he located the problem. He had it ready to pick up the next day, despite it being a holiday weekend, and charged a very reasonable price for the work he did (I was just grateful I was able to pay him for his help). Laptop is working great and I'm so happy to know there's such a great tech guy down the street from me! Will recommend his place to everyone.”

“Far Computers is the place to go! I was kinda scared to go because the place looked sketchy and old, but I ultimately saw the reviews and went. I took my laptop in due to a booting issue, and as soon as I got there and explained what it was showing, he immediately told me what the issue most likely was. I told him I had work due the next day and needed it fixed ASAP, and he got it fixed and ready for pickup the next day. Excellent customer service!”

“I came into the store two days in a row, and Albert was phenomenal both times. His customer service is truly through the roof! He went above and beyond to assist me with all of my printing needs, making the entire process easy and stress free. He was friendly, knowledgeable, patient, and genuinely cared about providing excellent service. It’s employees like Albert who make me want to keep coming back. Thank you for the outstanding experience! I frequently visit Office Depot’s throughout GA and AL and this by far has became my favorite.”

“I went in for a iPhone 15 screen replacement,
They were able to do it under my apple care policy’s The repair did take a couple of hours, but turned out great, it was a very smooth and straight forward experience.”

“We recently purchased a new home computer from the Best Buy on Highway 280, and the experience was outstanding from start to finish
The associate who helped us was incredibly knowledgeable and took the time to answer every question we had without ever making us feel rushed.. Buying a computer can be overwhelming, but he explained everything clearly and helped us feel confident that we were making the right choice for our needs.
He was kind, patient, considerate, and genuinely seemed to care about helping us, not just making a sale. Employees like him are exactly what every Best Buy should strive to have.
Excellent customer service is becoming harder to find these days, and this experience reminded us how much it matters.Thank you for making what could have been a stressful purchase such an easy and enjoyable one.”

“Had a really bad experience here that was completely negated by the people in the store- the bad experience was due entirely to an issue with apple’s system.

Ordered several items for pickup and traveled in from out of state to pick them up. Despite the issues with the system, several specialists went above and beyond to try to resolve them.

Drea in particular was so so so kind and helpful. I was also helped by Tyler and I think Weam (whose name I regretfully didn’t get in person, but that’s the name apple asked about in the email about the purchase: “how did Weam do?”). We still don’t know exactly what happened with the order, but they were able to work around the issue enough that they could cancel the order and place a new one that worked normally.

I have always been an android user, and had it not been for the folks at The Summit, this experience could have put me off iPhone entirely. I appreciate their time, effort, and kindness tremendously.”