Hertz Car Rental - Birmingham - 5th Avenue South HLE
Car RentalHours:
2508 5th Ave S, Birmingham AL 35233 Hours
About Hertz Car Rental - Birmingham - 5th Avenue South HLE
Hertz Car Rental - Birmingham - 5th Avenue S offers a friendly and respectful atmosphere, with staff who communicate well and treat customers with kindness. Customers appreciate that the staff clearly explain the rental prices upfront, with no hidden fees. The location provides a wide selection of vehicles, including luxury and sports cars, SUVs, electric vehicles, vans, and trucks, making it easy to find the right car for any need. Many customers have experienced positive moments, such as being accommodated despite out-of-state licenses and receiving helpful service from professional staff members. The rental process is generally smooth, though some customers mention waiting times, such as a 45-minute wait to confirm prices despite having a reservation. It is recommended to call ahead to check vehicle availability, as some details may not be clear online. Overall, the location is known for its good service, helpful staff, and a variety of vehicles to choose from, making it a reliable option for car rentals in Birmingham.
Most Recent Reviews
June 2026
I have to travel for work and just to get the car I have to travel over a hr to pick up rental car. So I call before I go just to make sure they have a car I was told oh yes come on down. I get there and was told no we don’t. I was told they have new management well they need newer management. Because she is just...
read full commentJune 2026
Made a reservation 5 days in advance for my rental and was called less than 24 hours before pickup to let me know they didn’t have a car for me. No offer of a voucher or other options for a rental were given. Very rude and unprofessional.
May 2026
Only 1 person helping customers with paperwork and bringing up the cars. The other 5 workers are just standing around. Get ready for an hour wait..
More Comments(220)
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