Verizon is a reliable business offering the latest mobile devices, 5G home internet, and services for both individuals and businesses. Customers can visit their Birmingham store or shop online, where they can schedule appointments, place orders for in-store pickup, enjoy free two-day shipping, use express lockers, or get same-day delivery where available. Many reviews highlight positive customer service experiences, with staff like Darius and Envy being praised for their helpfulness, friendliness, and attentive care. Customers appreciate the knowledgeable staff who work hard to meet their needs and provide detailed assistance. Long-term customers value Verizon’s competitive plans, affordable prices, and device trade-in programs that make upgrading easy and budget-friendly. Some reviews mention initial challenges or unsuccessful requests, but overall, customers feel satisfied with the support they receive. Verizon consistently aims to offer good deals and attentive service, making it a trusted choice for mobile and internet needs.
The wireless tech Cameron is AMAZING! Very knowledgeable about products he’s providing, helpful, attentive and all around customer service oriented! Verizon is blessed to have him as their sales rep.
October 2024
I came in with a phone issue. My customer service experience was initially lacking until Chris got involved. Chris was diligent and resourceful in solving the issue. I was very impressed.
September 2024
I had recently lost my phone and required it for work. Traveling home from a trip and stopped in the Trussville location. So glad we did! Darius was an amazing help and will go far! He worked hard to meet our needs and never seemed rushed! I hope Verizon acknowledges his attention to detail and caring attitude. Great job... read full comment
