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“The Madison store assistant was mean and horrible and hung up on me. I called this store Bobby the store manager was awesome! He gave me solutions and cared! Thank you so much Bobby, you are truly community leader and care about the community your store is in.”
“I had one of the best customer service experiences I've ever had at Home Depot, and it was all thanks to Store Manager Tori and Customer Service Associate Tevan. Their dedication to helping customers went far beyond what anyone would normally expect.
We stopped in looking for a good deal on Ryobi portable fans and batteries. We had seen promotions online and weren't sure if the same deals would be honored in the store. Instead of simply saying there was nothing they could do, Tori took the time to research every available promotion, compare the online pricing, and make sure we received the best value possible. She genuinely cared about making sure the online offers lived up to the in-store experience and worked hard to ensure we didn't miss out on any savings.
Tevan was equally impressive throughout the entire process. He was friendly, patient, and knowledgeable about the Ryobi products. He answered all of our questions, helped us locate everything we needed, and made the entire shopping experience easy and enjoyable. Together, they created a level of customer service that is becoming harder and harder to find.”
“Lowe’s Outlet had several scratch and dent refrigerators. A good variety at all price points. Some were 70% off. There are some cosmetic blemishes but looked like good deals. Smaller items were not discounted as deeply.”
“Great customer service, conscientious, friendly, and knowledgeable employees. Mike T was especially helpful recently on helping install a difficult weed eater part. Employees like Mike keep customers coming back to Home Depot.”
“I went in with the gift card I got as a gift. Asked for help from a couple employees and they steered me right. Got to the cashier and saw I lost the card. She was very sympathetic. I paid for my items and went back to look for the card. Ran into a different employee that offered assistance and I explained looking fir the card. I leftI got to my truck and heard a guy yelling at me. The lady employee (Adrian) had found it and ran out to get it back to me!!! Great staff.”
“You guys truly have a gem in the garden center! Yolanda is GREAT! She is such a sweetheart and is always so very helpful!!! Y'all need to make her employee of the year! I would love to see her be acknowledged!”
“I had an absolutely outstanding experience with Susan at Lowe’s! She went above and beyond to help me, and I truly can’t say enough wonderful things about her. Susan is personable, kind, pleasant, and genuinely cares about helping her customers. She took the time to make sure I was taken care of and made the entire experience so much easier. She is truly an incredible person and an amazing asset to Lowe’s. Employees like Susan are what make customers feel valued and appreciated. Thank you, Susan, for all your help—you are absolutely outstanding!”
“I went inside for a new doorknob. They were very helpful.
Update: 1 February 2025
I ordered curbside pickup. Service was prompt and professional. Items loaded to my trunk so that the paving stones did not shift during the drive home. I was very pleased!
Update: 21 January 2023
I took my granddaughter to the kids workshop, she loved it!
Another great experience!!
Update: 5 August 2023
It took about 8 minutes to find someone in large appliances to help me... once I did, he was extremely helpful!
Update: 16 November 2023
I went for a space heater. I was immediately directed to the correct location. I immediately found the heater I was looking for. All went well.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“They are very professional, helpful, and competitively priced. I built a new house. They supplied the cabinet package and interior door units. I would highly recommend Home Outlet Huntsville for cabinets and doors.”