“We decided to buy 3 toilets from Parks Supply because Kathy was so helpful. She helped us make the decision with her product knowledge and patience. Parks has a 1st class showroom.”
“Oh my goodness....haven't experienced service like this in a long time! We accidentally left some hardware at Door Decor that was needed for our install and Mary Lynn (the OWNER), drove to our home and delivered it. Not only that, but she stayed and gave our workers a tutorial on the install with a template and specific instructions. I was blown away! Thank you Mary Lynn and Door Decor. Don't waste your time, just go to Door Decor!”
“This is a very good store. I have been coming here ever since they opened. I get a flyer in the mail about every 2 to 3 months and it has coupons in it. I always find something I need and I use the coupons. Check them out.”
“I just wanted to extend my sincere appreciation to Johnstone for their phenomenal customer service. We had originally ordered a warranty part through another company, where our customer's HVAC system was purchased, and were quoted a one-week turnaround. That stretched to two weeks… then three… and eventually over a month—with no clear communication and only vague updates like, “We’re working on it,” or, “That’s just how it goes sometimes.” When the order finally arrived, not all the requested parts had been included. Our customer was left without air conditioning for an extended period while waiting on the parts to arrive. Not only was this upsetting for them, but it also kept us from delivering the level of service and care we strive for. We ordered the part through Johnstone and Tommy contacted Goodman immediately, got the part ordered right away, and kept us informed every step of the way. Haustin was also wonderful, especially when I called in for updates. Their team stayed on top of the order, the part arrived quickly, and thanks to their responsiveness and professionalism, we were able to restore our customer’s cooling system. We’ll be paying a warranty filing fee since the system wasn’t originally purchased through them—but honestly, it’s worth it for the reliability, peace of mind, and outstanding service they provided. Ultimately, they saved the day, and we were able to get our customer’s AC repaired. If it weren’t for them, our customer would probably be without air for 2–3 months. Highly recommend them. I can’t thank them enough.”
“This store has it all...The lady was very friendly and knowledgeable. He was too. Only "problem" their credit card machine wasn't working and we had to go next door and withdraw cash. But had to have some kind of hassle or it wouldn't seem right. lol”
“Little hard to find what I was looking for, had to seek out assistance. Eventually found everything I was looking for. Good prices for the tools I picked up.”
8AM - 4:30PM
1300 Meridian St N Ste 200d, Huntsville
Hardware Stores
“Another beautiful & successful project completed with the help of GLS!
Their showroom team makes selections seamless for not only us, but our clients and designers as well. Everyone who walks in is welcomed and genuinely taken care of—something we value immensely.
We trust GLS completely with our homeowners, and the feedback is always the same: helpful, knowledgeable, and easy to work with. Allie and the entire team are wonderful partners, and we’re grateful for the part they play in each home we build.”
6:30AM - 4:30PM
180 Jim Harding Way, Huntsville
Hardware Stores
“As a builder, having a vendor we can depend on is everything, and GLS delivers every time! Allie is our main point of contact and is always reliable, honest, and incredibly accommodating—as is the rest of the GLS team.
They communicate clearly, handle changes with ease, and consistently help us keep projects on track. We’re truly grateful for their partnership and the role they play in our projects.”
“Lansing carries all of our favorite siding products. My company works closely with them for most of our new construction homes. Josh and Zac are my guys and I recommend them”
“Have shopped Tractor Supply stores in other areas and have found TS stores to be consistent in their very good customer service. Shopped at this TS the other day in Huntsville on N. Memorial Parkway, and found them to be very helpful. The mgr even gave me the sale price on an item that had recently gone off sale. Very cool.”
6AM - 10PM
1035 Memorial Pkwy NW, Huntsville
Hardware Stores
“I've visited the north Parkway HD many, many times, but this was my first time to the South Parkway location. I was looking for an obscure, seasonal item, a clerk whose name I didn't catch helped me figure out it was at the opposite end of the store, and I thanked her and said I'd go find it on my way out - still needed something else on this end of the store. So I'm off shopping for what I needed in building supplies and here comes that clerk - who walked all the way to the other end of the store, found the item I'd originally asked her for, and walked all the way back to bring it to me!! WOWSA! That is going above and beyond - I was terribly impressed! I guess the South Parkway location is my new go-to store!”
“I buy all of my chicken supplies here. Never had an issue. They have a great assortment for pretty much everything. Very quiet store and clean. An employee almost always offers to help me with my heavy stuff.”
“There were a LOT of refrigerators. We were looking for a dishwasher and they only had about 3 that wad the only low point of trip. Service was pretty good an employee immediately came over to help us. Would recommend if you are looking for a cheap refrigerator. Wouldn't if you are looking for a dishwasher.”
7:30AM - 4:30PM
3815 Governors Dr SW, Huntsville
Hardware Stores
“My welding professor recommended this place, and everyone was so incredibly helpful! Silvio helped me go through my supplies list and get everything they had in stock, and Mark took me over to there shoe place next door (which is sadly closing) to get safety boots. All in all, fantastic service!”
“Great customer service, conscientious, friendly, and knowledgeable employees. Mike T was especially helpful recently on helping install a difficult weed eater part. Employees like Mike keep customers coming back to Home Depot.”
“Hello,
I wanted to take a moment to recognize three members of your team at the South Huntsville store (#0888) for truly outstanding customer service: Ryan, Sean/Shawn (apologies if I misspelled his name), and Alicia.
I had just purchased a large toolbox and stopped by the tool rental area to ask about getting a trailer so I could move it. Ryan took the time to understand what I was trying to do, asked a few simple questions, and then went above and beyond to help find a better solution. He coordinated with Sean/Shawn and Alicia, and together they made sure the toolbox was safely loaded, transported, and unloaded without any hassle.
What really stood out to me was their attitude. They were professional, helpful, and genuinely focused on taking care of a customer. There was no rushing and no indifference, just three people doing their jobs with pride and kindness.
This is exactly the kind of experience that keeps customers coming back. Please pass along my sincere thanks and appreciation to them for representing Home Depot and the South Huntsville store so well.”
“I went in with the gift card I got as a gift. Asked for help from a couple employees and they steered me right. Got to the cashier and saw I lost the card. She was very sympathetic. I paid for my items and went back to look for the card. Ran into a different employee that offered assistance and I explained looking fir the card. I leftI got to my truck and heard a guy yelling at me. The lady employee (Adrian) had found it and ran out to get it back to me!!! Great staff.”
“Great folks, always good customer service, and willing to help and deal with the little guys too! Derek is an asset to the company, he actually cares and goes the extra to make it right!”
“You guys truly have a gem in the garden center! Yolanda is GREAT! She is such a sweetheart and is always so very helpful!!! Y'all need to make her employee of the year! I would love to see her be acknowledged!”
“The Valspar paint here is better than the Sherwin Williams store. The team is always willing to assist and troubleshoot with your needs. If they don't know how they will find a colleague who will.”
“I went inside for a new doorknob. They were very helpful.
Update: 1 February 2025
I ordered curbside pickup. Service was prompt and professional. Items loaded to my trunk so that the paving stones did not shift during the drive home. I was very pleased!
Update: 21 January 2023
I took my granddaughter to the kids workshop, she loved it!
Another great experience!!
Update: 5 August 2023
It took about 8 minutes to find someone in large appliances to help me... once I did, he was extremely helpful!
Update: 16 November 2023
I went for a space heater. I was immediately directed to the correct location. I immediately found the heater I was looking for. All went well.”
“Repaired my Coleman Powermate 8000 generator that was not putting out any voltage. Repair was completed within two days and the cost was extremely reasonable. I will certainly use them again and will refer anyone needing a repair.”