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“Very friendly and helpful. Made sure I had the right fit. I knew what shoe I wanted going in and was out of the store in 15 minutes even with her measuring my foot. She even showed me a new way to lace em up. Well done!”
“⭐️⭐️⭐️⭐️⭐️Lax Unleashed was set up at the Gobble Gobble tournament this Fall in Emerson, GA. We bought my son a pair of gloves and wrapped them up for Christmas ?After Christmas, my son decided the gloves were too big. I reached out to Lax Unleashed and they offered to exchange the gloves by mail ♥️I boxed and shipped the gloves we purchased with a note and they returned the correct sized gloves in less than a week… by mail… over a Holiday!I am Very VERY impressed with their customer service!We will be repeat customers from Florida, for sure!”
“It is very nice to have a store in the area that has such a great fishing selection, but the staff is what makes this place worth spending money there! Incredible inventory, even better staff”
“In my opinion this is the best golf shop in Birmingham. They have a great selection of clubs. If they do not have what I am looking for they can usually get it shipped to the store in a couple of days. Joel and the staff are always super helpful and knowledgeable.”
“Brian is the best! He was able to get me exactly what I wanted in less than a day. I will definitely be using him for future events and needs. Thank you for everything you do!”
“I can't remember his name and I apologize, but the gentleman working there today was really nice! Answered my phone call and was very helpful. We talked some in the store and he was knowledgeable and honest. Highly recommend!”
“Here's a Google review based on your experience:---I had an excellent experience at Trak Shak, thanks to Braxton. He was incredibly helpful and patient, assisting me in trying on several pairs of shoes while educating me about proper form and technique for trail running. Braxton was friendly, easygoing, and made the whole process very comfortable. I left the store with two fantastic pairs of shoes and a valuable resource for a run evaluation that I really appreciated. Additionally, he informed me about the beginner-friendly running events that Trak Shak hosts. Overall, it was a great shopping experience, and I highly recommend Braxton for anyone looking for expert advice and a personalized touch.”
“Birmingham best kept secret you'll find the most amazing Alabama- Auburn items in this store. Every time I go I'm so happy they have the best selection. I love this place.”
“Helpful, knowledgeable and friendly staff. I have worked with boating (David),marine electronics(? name), boating accessories(? name)fishing rods-tackle(Carmen) and new club account (Sarah) and two ladies in rewards and had a very good experience with all.
Joining the Club saved me a considerable amount of money on my purchases and the rewards for joining were very nice and useful.
I have heard from others of the good service Bass Pro Shop provides at other locations to include standing behind their products and I believe I will find that at my local store also.”
“Went to Romeo’s in Vestavia today, Mary helped me and my child with catchers gear. Mary is reason enough for me to return a thousand times over. She was so kind and helped my son try on many different options to make sure we got what was best and most comfortable for my son. Not one time did I ever feel like I was an inconvenience to her and she didn’t recommend things that were the most expensive. In fact she said the most expensive may not be what’s best for him. She truly had my child’s best interest at heart and I am so grateful for that. If you haven’t been to Romeo’s before, 10/10 highly recommend. Go see Mary. She knows her stuff, will get you all fixed up and find what’s best to work for you! We will definitely be back.”
“Needed to get some equipment for our kids starting soccer and they were super helpful. It was definitely the experience we were looking for to make sure we all got all the right sizes etc. Super nice lady helped us out with everything.”
“Absolutely top level. Rob is one of the best in the business. He knows fly fishing inside and out and upside down. A true ambassador to the art. Highly recommended.”
“Our family has been buying our shoes at Trak Shak for many years. The customer service is excellent. The staff is very knowledgeable, and they always take time to make sure that you have the proper fit with your new shoes.”
“Soccer Nation is the most helpful and kindest local sports business in the area. They really go above and beyond. Highly recommend ⭐️⭐️⭐️⭐️⭐️”
“This is my favorite store to go into. I always come out with something I love that’s worth the price. Also, the service there is amazing. If I could give above a 5 I would.”
“Excellent selection of all types of gear. Prices always run a bit high in REI but you pay for quality products here. Best to take advantage of the sales and membership deals. Overall great store!”
“You can't beat the customer service at this place, and the selection is out of this world. I just wish they'd build one in Hamilton, AL. They helped me find exactly what I have been looking for and even had it cheaper than the few places I had managed to find it online. Thanks! I'm a happy customer. The new Colt will fit in nicely with my original Colt Diamondback .22.”
“My experience has been incredibly warm and personable. I genuinely appreciate your staff, who consistently go above and beyond. They take the time to attentively care for my needs and respond thoughtfully to all of my questions, ensuring I feel valued and understood. Their dedication and kindness make every visit a positive one.
Roebuck Location>>> you gals ROCK!”
“I ordered some officials gear Monday afternoon and received them the next day!! Up to two days sooner than expected!! The #1 stop for me, for sure.Reginald GBossier City, LA”
“Very helpful. I purchased a new outboard motor from them. Everyone was extremely helpful from the ordering process to pickup. Service Dept went over the motor thoroughly with me. I had to take it back after my first trip. Fuel line was faulty. They fixed it in a timely manner. Highly recommend buying from them.”
“Looking for golf glove for left handed relative. Called and told yes, they had what I needed. Arrived at store and gentleman I spoke to had pulled item and had it waiting at register for me. Wonderful customer service!”
“One stop shop for everything pertaining to Alabama football. I came here for a Christmas gift for my brother. I was in and out in less than 10 minutes. Very friendly staff. Great customer service.”
“Even though the store didn’t have my husband size.. the Young man did all he could to call around and find it at another store. Great customer service. 2 thumbs up!”
“Dear Alabama Outdoors (Inverness)I know how important customer service is to all companies. This letter is to commend Abby as an example of someone who gives exceptional customer service. You will continue to receive my business, thanks in great part to the service given by Abby. Gratefully, Kristy”
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“I went to Fleet Feet on Sunday to get a pair of running shoes for my daughter, and the experience blew me away. The tech was next-level — they digitally scanned her feet, analyzed her walking gait, and factored in her weight, arch, pressure points, and more. It wasn’t just “try these on and see how they feel” — it was a full-on science-backed fitting.
I was so impressed I had to try it myself. Turns out, I’d been buying the wrong shoe size for years and relying on online reviews instead of what actually fits my feet. After the scan and personalized recommendations, I walked out not only with the perfect pair of shoes, but also with the confidence that they were exactly right for my body and running style.
Fleet Feet has completely converted me — this is the only way I’m buying running shoes from now on.”