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“Colin was very knowledgeable and maintained professionalism while multitasking. Colin handled 6 different customers at the same time and knew exactly what each customer need and solved every issue.”
“My wife and I went in to upgrade our phones and were greeted by the most friendly, professional, and kind Associate named Vee! She is an amazing woman who was incredibly easy to talk to and gave us exactly what we wanted. She went through all the options and answered every question we had. My wife and I were extremely satisfied and loved Vee's customer service. When we got in our vehicle, we agreed that she would get an amazing review. We were very impressed!”
“James was a huge help trying to diagnose account issues and helped me save some on the new S26 Ultra. His attention to detail is phenomenal and he worked fast to solve my issues.”
“I have nothing but GREAT things to say about the store and the staff! Especially, (forgive me for not remembering exactly) but the man that helped us his name was either Joseph or Jonathan (can't remember exactly). He was FANTASTIC, helped us tremendously. They were all cutting up and joking with us. Thank you!!!”
10AM - 7PM
8580 Madison Blvd a, Madison
Mobile Phones
“The tech who was working today really knows her technology she really helped with my cell phone and all its problems it had all I know she has blonde hair I do not even remember her name but she gave me a ton of information that I needed”
“I came here last week and received amazing help from Cedric! Not even a week later, I came to add my husband on my line. Ezekiel helped my husband. If I could, I would give both Cedric and Ezekiel 1000000 stars. You two are the best.”
“My dad died last week and I have been helping my mom get everything sorted. If you've never gone through this experience it is quite grueling, on top of being emotional, since there are just so many things to do you are completely at the mercy of each vendor to close everything out, it can be very very stressful. The rep we spoke to earlier in the week instructed we stop into a store as soon as we got dad's death certificate. So we did. However, this was apparently not the process we were supposed to follow. After helping us get customer service on the line again, Heather, the store manager, hearing how our conversation was going with this second service rep, sat with us and helped walk us through everything. When we hung up for the second time we still didn't have the issue resolved, so she called them again with us. After an hour + in the store, my mom was finally good to go. Now, I've been a Verizon customer since I was 16 years old and I stay with them for their customer service, but don't think I have ever had someone so invested in making sure we had the help we needed. I seriously cannot say thank you enough. The kindness and compassion she showed my mom and I, especially sitting with us through two (in store) calls to customer service, after they told us that they couldn't help, was unparalleled. Thank you, again, Heather.”
9:00 AM - 8:00 PM
8135 Hwy 72 W, Madison
Mobile Phones
“Changed services to ATT. They installed fiber instead of previous companies cable. They installed it where I wanted, even though it wasn’t the easiest spot. Tech was helpful, knowledgeable and extremely nice. The Sales guy walked me through my new service and even showed me where I could save money on phone service. Will be switching over. Most of my friends have ATT for years and never had issues. Wish I had asked them earlier and made the switch years ago.”
“Phone store with salespeople. We looked at new phones, etc. and we're able to return old ones to them. More regular chairs than previous version which had lots of stools.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I saw a listing on Facebook Marketplace from Jeff for an iPad at the center, then decided to come in the store to look at other options. Reko was there and assisted us to find what we needed, was honest with us, and helped us with every question we had! No matter how small! He also did not “salesman hover” while we were looking. It was a very pleasant experience. Reko was extremely helpful and friendly! Great experience overall! The product is great and I am sure I will be back for future purchases!”