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“We can not thank the Lake Heather team enough for getting us into an apartment.
Moving from NZ has been a huge upheaval for our family but Bria and Michelle have gone above and beyond to support us and help us settle here. Such a beautiful setting and facilities as well...we are looking forward to making a home here!”
“I have had nothing but positive experiences since moving here last week! The management team is nothing short of professional and personable. The apartment is affordable, the amenities are beautiful, and the neighbors are courteous. 10/10 would recommend!!”
“I’ve lived here for a while now and honestly, I couldn’t be happier. I feel safe and comfortable every day, which really means a lot to me. The staff and management are always kind and respectful, and they take care of any issues quickly.
The neighbors are friendly and it feels like a real community where people look out for each other. I use the pool, the gym, and walk my dog around the property all the time and I’ve never had any problems or felt unsafe.
I know everyone has their own experience, but for me, this has been a great place to live. I just wanted to share how much I appreciate everyone here for making it feel like home.”
“It was wonderful to work with Liz over the course of my rental search. At our initial conversation, she listened carefully to all my wants & needs making sure I was set up for success. She was awesome!!”
Open 24 hours
17 20th St N # 100, Birmingham
Apartments
“Overall I have had a very positive experience renting from Landing while avoiding the messiest phases of a home renovation. The apartment is in an excellent location and nicely appointed with comfortable furniture, an impressive array of kitchen equipment (pots, pans, utensils, etc.), solid tech (smart TV and wifi), soft linens, and even basic cleaning supplies. To increase the odds that you’ll have a good experience, I’d recommend the following:
1) Be prepared to communicate primarily by text and the app. Though Landing lists a phone number and email address on their web-site, I only had luck when reaching out via text and the app.
2) Search the interwebs for Landing coupons. When I first joined Landing, it was easy to find an online coupon that more than covered the first annual membership fee.
3) Only rent apartments that have actual photos available on Landing’s web-site, so you can be confident that your preferred unit is actually “live” within Landing’s system. This approach also ensures that you have a clear sense of the furnishings and, perhaps more importantly, the view, which can vary from brick wall to parking lot to skyline.
4) Research apartment complexes of interest through Google reviews, yelp, etc. No complex is perfect, but some are better than others, and you can dodge some sketchy options with a little extra leg work.
5) Double-check the math. Landing’s business model is incredibly complicated, as taxes and fees vary by duration of stay (the longer you stay, the less it costs per month), apartment complex (some charge parking fees or pet rent, others don’t), municipality (taxes and lodging fees), etc. Though the mistakes were minor relative to the entire cost of my rental, I did save some money by catching billing errors, and the Landing staff was gracious when made aware of glitches in their system.
6) Plan to arrive during weekday business hours. Landing has a knack for losing keys. You’ll increase the likelihood of a smooth check-in if scheduled at a time when the apartment complex staff will be on-site and can provide a spare key if Landing has misplaced keys to your unit, as they did with mine.
Despite a few quirks, Landing offers an innovative and valuable service, facilitating all-inclusive (wifi, utilities, etc.) rentals of nicely furnished apartments. Yes, they charge significantly more than you would pay for renting on your own, but for some folks, the ease of being able to show up with just a suitcase is worth the extra cost!”
“Overall I've had an amazing time living at H2 Irish apartments and highly recommend to anyone that is moving to the Five Points/UAB neighborhood of Birmingham.
The view is arguably the best of downtown Birmingham and never gets old. Proximity and convenience of being near anything needed is phenomenal.
If any issues arise, the staff at H2 and the maintenance team have always been quick, responsive, and professional!”
8:30AM - 5:30PM
2700 Temple Crest Dr, Birmingham
Apartments
“I love this apartment complex. Daniel made the process very easy from start to finish.Anything that needs fixing they are able to get to it the same day. They always ask for permission regarding entering property for repair and able to make accommodations regarding rent as well. I have no complaints.”
8:30AM - 5:30PM
101 Moretti Cir, Birmingham
Apartments
“I haven’t lived in an apartment in a long time. This one exceeded my expectations. Clean safe complex. Wonderfully attentive management. Excellent location!”
9:30AM - 5:30PM
10 Kenley Way, Birmingham
Apartments
“I have absolutely loved living here , parking kinda sucks but I know there is nothing they can do. They staff is extremely friendly the manager is great. I had had little to no issues in our apartment. Our neighbors are friendly and the walls must be really thick because I have never even heard our neighbors. It’s like a family living here. 10/10 . Beautiful Place,”
“I have been a resident for 3 going on 4 years now. I recently made the decision to transfer to a larger unit. The transition was seamless and enjoyable. Jordan assisted me through the process and was very helpful, prompt, and polite! I hope to love my new updated 3B as much as I loved my 2B, I’ll miss my neighbors over in the 2000 building. Thanks again Jordan.”
“I have lived here almost 7 years and love most everything. My only complaint is how the rent went up, but that isnt a reflection on management, that is set by owners. Everyone in the office is extremely helpful, willing to help out, and makes sure your needs are supplied. Maintenance is quick to respond as well. The property is so pretty. Thank you all.”
“Very grateful for all that the management of the retreat has done for us since living here. They are a very understanding and helpful group of people and are always willing to listen and work with us whenever we have needed something.”
“I loved living here I would still be there but my wife and I purchased a house. The office staff is great as well as the maintenance team they both were very prompt to any concerns or issues we had.”
“Been here with my family for almost 3 years and we love it here! Only issue I have is having my water turned off randomly when I need to shower or wash my hands. It would be nice to be notified of when this is going to happen so I can plan it more carefully..”
“I was having issues with my A/C and Wade fixed it for me. He is very nice and apologized in the delay of getting the issue resolved.. He is very professional and will ensure that the job gets done.”
“The staff is really sweet and understanding. Moving in was a quick and easy process. The maintenance team is always ready and available to fix anything the same day you ask or the next morning for sure. It’s a great place to stay ?”
“I have been living at Turtle Lake apartments for a number of year's now. It has been very convenient for me to have all the convenience of shopping, doctors, pharmacy, 5 mins from work. When I first checked my apartment near the lake it just felt right. The office personnel have been very dear friends. Their maintenance people have just been wonderful. All my neighbors have been so kind and loving. I have made some good memories here.”
“First let me start off by saying Jasmine & Simone are the best at what they do. They answer all requests promptly, friendly and always professional. I have been a tenant for 7 months now. The application process was seamless Jasmine address all questions I had she ensured all of my non-negotiable’s were met. She stayed late some days to accommodate my work schedule thank you so much for that. The maintenance crew is top notch any work ordered entered it’s completed in a timely manner the grounds are well maintained. They keep the dumpster area clean even when tenants are careless about making sure the trash makes it into the dumpster. I know I made the best decision by moving here. Thank you to this amazing team for always putting the tenants first.”
“Looks like this place is finally under new management and ownership. Feels like they've really been cleaning things up around here. It is a night and day difference between now and the past year of the last manager!”
8:30AM - 4PM
856 Park Brook Trail, Birmingham
Apartments
“Ms. Diane was so kind from the minute we met! She was very helpful and understanding of my concerns and has answered every question I've had flawlessly. The area seems very quiet and Ms. Diane made my move in a breeze!”
8:30AM - 5:30PM
3550 Grandview Pkwy, Birmingham
Apartments
“The Crowne has been one of the best apartments I’ve lived in while in Birmingham. Leasing office throws lots of events and food trucks come through a lot. Staff and maintenance are quick to respond and helpful! No parking trouble, no loud neighbors, overall it was a quiet community. Only issue I’ve had were with gnats early on that were taken of.”
10AM - 6PM
4501 Old Caldwell Mill Rd, Birmingham
Apartments
“I recently moved into The Kenzies and it was such a smooth process! Jameria was the absolute best to work with! She made sure to contact me with unit availability, she made sure to check in on me while dealing with family matters even BEFORE I got moved in! That is what ultimately made this decision to move here the easiest. She let me know she was here for me, regardless of being a current resident or not. Since I’ve gotten moved in, I’ve had 1 maintenance issue and they were out in a few hours to fix it! The apartment is VERY spacious and I love the renovated features! It gets no better than the Kenzies! Very quiet, scenic area.”
“The apartment itself is beautiful, and I had a positive experience with the leasing office during move-in. However, living here has been disappointing in terms of safety and community standards.
I’ve had two packages go missing from the package room. I went to retrieve them just two hours after delivery and kept checking daily — but they were never found. This raises serious concerns about the security of the package room, which I never expected in a community like this.
In addition, many residents do not clean up after their dogs, which makes shared spaces unpleasant. And parking is a constant issue — the lot is often full of cars without resident stickers, leaving actual residents struggling to find spots.
It’s unfortunate because the property itself has lots potential, and is beautiful, also they provided great costumer service, but when safety and respect within the community are lacking, it impacts overall livability. I hope management starts taking these issues seriously.
Update- one month after this review the managements improve significantly to address this issues so now I can give the my 5 stars I am very happy how the office handled the concerns and the issue’s within the community. Highly recommended”
9AM - 6PM
3539 Mary Taylor Rd, Birmingham
Apartments
“We have lived at Somerset for two years and just renewed for another year and a half. The current staff is amazing! Jennifer is very attentive to her residents and Kristen is the sweetest leasing agent we have dealt with.We are also super appreciative of the maintenance team and their response times to AC emergencies, outage of an appliance, and lock outs. Can’t say enough good things about this place, especially considering it’s so central to town!”
“I have only moved into this complex recently, but the kindness the team has offered and their fast action to our concerns is very welcoming. No apartment is perfect, and we are aware of any problems with the unit isn’t their doing, yet they still have quickly took record of any concerns and have been working to make our home comfortable for us.
If there is anything that has made my experience here stand out, it’s Darlene! She’s the sweetest employee and has really provided us assistance and guidance along the way. She’s very knowledgeable and offers great guidance. So far, I have thoroughly enjoyed my time at highpointe, I will provide a more thorough review once my time here is up, but I would recommend this complex if you are needing a place to live, simple because of the amazing staff!”
8:30AM - 5:30PM
1827 1st Ave N, Birmingham
Apartments
“Coleman was such a pleasure to talk to and work with! Super friendly and helpful in helping me secure my apartment at Jemison. Really quick to respond as well to any issues and questions I’ve had with moving in.”
10AM - 6PM
3801 Galleria Woods Dr, Hoover
Apartments
“I recently had an effortless lease renewal experience. Brenda was very helpful as are the entire Staff at The Falls and Woods of Hoover. I have lived here several years and enjoy it immensely! Any concerns or repair issues have always been handled in a prompt manner. I continue to be very pleased. It is a lovely compkex.”
8:30AM - 5:30PM
1 Meadow Dr, Birmingham
Apartments
“Ms. Frederick McCray Is definitely the type of property manager that will get the job done, she came in a few weeks ago with no clue of what was going on with my old apartment , just know she handled it !!!! im just moving into my new unit & love it ?”
8:30AM - 5:30PM
3400 Chestnut Ridge Ln, Birmingham
Apartments
“We stayed for 2 years and we loved it. Spacious apartments with many storage places. The new management made the difference in communication and maintenance. Area is very quiet and safe.”
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“Toured Lane Parke and it was a wonderful experience. Kimberly helped us and she was personable, and welcoming the entire time. they had a resident event set up which they were excited to talk about and the amenities looked great! They have this really cute fountain when your walking out to the pool and it feels like a totally different experience.”