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“Wayyyy better then the one in Phenix City!! So much more pleasant customer service to interact with. This store unlike the one in Phenix City is organized and well put together. A treat to find what you are looking for as well as shopping in a clean environment.”
“There is an excellent employee at this Family Dollar, store #24666, located on Gateway Dr. in Phenix City, AL. Her name is Tiffany. I don’t know Tiffany’s role at the store, but if it isn’t “manager,” it should be. “District manager” may even be the position for her. This evening, Tiffany stood out and above the rest. She did something that no other employee out of the 12 different Family Dollar stores from Buena Vista Rd in Columbus, GA to Gateway Dr in Phenix City, AL, would do! She did something so rudimentary and uncomplicated, yet essential and, in my opinion, crucial to the business being in business! I was hitting dead end after dead end searching FD stores for a product my home desperately needs because every other employee of every single FD store could not (their choice), would not, and did not ANSWER THEIR TELEPHONE- you know, the business landline. It is only the connection between the business’s customers outside, looking to spend $$ on the products inside the store, whereby employees are paid $$ to sell these products for $$!! Tiffany, understands this, and she answered! And she was pleasant and she was knowledgeable about the products she sells. In the “glory days” of my generation, answering the business’s telephone and the customer’s questions was rudimental- instinctual, even. Back then, answering the telephone wouldn’t have warranted a review. But, we are not back then. We’re not even close! I wish we had a Tiffany at the FD that’s 1/4 of a mile down the street from my home. I want to thank you, Tiffany, for your sublime work ethic, for assisting me, the customer, with my silly questions and for taking the time to simply ANSWER THE TELEPHONE!! Your store is lucky to have you!!! Best of luck to you 😊”
“Most employees here are very nice and friendly, and willing to help you. They have a lot of the self checkouts but they also will let you go to a regular register if needed. I like that I can come here and buy everything in one trip. The only problem I have with this location is the parking lot!”
“Best pharmacy ever awesome management great staff you cannot ask for a more personal experience and friendly service then this Pharmacy... stop by and learn about RX delivery yes you can have your medication delivered along with your grocery order no more standing in line or driving through the drive-thru if you're getting groceries delivered you can get your medication delivered as well find out how”
“Fast and easy ! I prefer self checkout, while waiting for customers to finish checking out, an employee noticed me and immediately said follow her and pointed to a machine that was closed, then she turned it on and let me checkout.”
“They actually had products on all the shelves! Unlike Dollar General because the shelves at the Dollar General on highway 80 and the store on Mullins Road need to go out of business!”
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“Jeff deserves a raise! . I placed an online order and when I went to pick it up, the system was down and the order couldn't be completed. Jeff tried every single avenue he could so that I could leave the store with my product. Thank you so much Jeff!”