“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”
“I went in because my phone was shattered, I was just checking around for prices. But miss Leslie was so pleasant. She took care of me in less than 10 minutes. Even transferred all my stuff without the accessong my broke
phone 10 stars for this Boost Mobile.”
“This is the best Boost Mobile Company Around. Please ask for a young lady name Lexus. Perfect customer service, wise and knowledgeable. Knows all products. Offered extra equipment to make my cellphone usage better. She transferred my number with no problems. She is absolutely amazing. This is the type of person a company never ever wants to loose. She needs a bonus and a raise. Great job ?.... Great work. She needs to be given the job to travel & train others .. 12 star worker ?”
“Pat helped my mother in law and I today and really went above and beyond to help us out. He was kind, helpful & so patient. Finding good customer service these days is difficult so we REALLY appreciated it.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Once again wonderful customer service at this location, Dania was phenomenal, great personality, amazing customer services and very professional and polite. Thanks for being so kind and patient you are going great places keep up the great work.”
“My iPhone 15 got harder to charge. The charge cord wouldn’t stay in and finally would not charge at all. I took it to AT&T and they determined the charging port was clogged with stuff. I wear overalls and have a drawstring attached to the phone, to have easy access. They dug and dug. Potato chips, cookies, saw dust, no telling what. No Charge! I purchased a magnetic charger, new magnetic case and screen protector. It’s hard to find service like this now days! THANKS! The next day, the Lady taught me how to use the magnetic charger. THANKS AGAIN!! Us old folks need lots of help. It’s great to see this amount of understanding and help.”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“Kailyn was such a help to us. We had a lot of questions and a weird situation. She really took the time to help and explain everything to us. She helped us find ways to save money and also introduced us to the wifi that we love!! Definitely recommend her!”
“My experience with Gardendale AT&T was positive. My customer service person Shannecqua was pleasant, patient, knowledgeable and good explanations. I only needed an Internet Service. She offered and even then fixed my IPhone to car dash screen problem for me! The installation tech Joseph was very pleasant, neatly done and quality work inside and outside. He even helped me out by switching some of my electronics and TV over to my new AT&T. I have Internet Fiber.”
“Worker there was amazing! As I was historically crying with my daughters with me because my phone messed up and I couldn’t figure out how to fix it and after taking it to another store to fix and them wanting $400 this man fixed my phone within 3 mins of working on it and I couldn’t be more grateful. He held my youngest and told me to cry that I was perfectly fine this man was a blessing today and it was such a hard day for me he helped me tremendously!! He cares for his customers and makes them feel safe. I didn’t catch his name but thank you if you read this!! Thank you so much!!”
“Today I had something to remove from my account, the person that took care of me was named Bri and let me just say she was very sweet and patient! It was a long process but the whole time she was very communicative. Definitely recommend Bri when visiting this store!”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“I had such an amazing experience at T-Mobile, and it truly wouldn’t have been possible without Josiah. He went above and beyond and made sure the manager, Diandgy, was able to step in and assist me in the best way possible. Kristen finished getting my phone fully set up and made the whole process smooth and stress-free. On top of that, Paisley was absolutely the best with emotional support and made me feel so comfortable and cared for throughout the visit. This team created such a positive, unforgettable experience that I will definitely never go anywhere else.”
“My partner and I just opened up an account with Aaron. We were struggling to decide which plan to go with but he helped a lot. We ultimately decided to go with the experience beyond plan and iPhone 16s. We’re even trying out the internet for 14 days! Aaron was very informative, professional, and all around made sure we had an excellent experience while making the big decision to swap to T Mobile! Thanks so much!”
“This review is specifically regarding my exceptional experience with Sidney Moore.
I went in to the store to add a line ONLY!!!
Mr. Moore greeted me as soon as I opened the door with a warm and welcoming smile which immediately placed me at ease. I was not looking forward to adding a line to my account because generally there are mishaps in billing.
Mr. Moore was extremely patient as he LISTENED to my concerns. He allowed to me see and experience the difference in the devices as I made my careful selection.
Mr. Moore explained my various options and in real time showed me what fit my expectations.
While still remaining very patient Mr. Moore allowed me to ask questions as he answered in a way that made me feel valued. His “can do” demeanor throughout my time in the store was beyond what I expected. He was dedicated to service and not just a sale.
I could continue but I will summarize this review with a “Heartfelt Thank You” to Mr. Moore for such an awesome experience and for the kindness he demonstrated in my visit to the Fultondale Verizon Store.
L. Grant”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
“If I could, I would give 100 stars! Devon at the Gardendale location is truly the best! If you want it done right, PLEASE go see Devon. He always has a very positive attitude, he never rushes you and most importantly he makes sure you as the customer understands what’s going on no matter the situation. I’ve witnessed this young man multitask and serve multiple customers at one time, and he even fought tooth and nail to help a customer get an issue fixed on their account, all while I was just simply purchasing a new phone. I literally drive past multiple Cricket Wireless stores just for Devon, his level of knowledge and phenomenal customer service. Cricket Wireless, give this man a RAISE and keep him at all cost!”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“The store location in Roebuck was spotless, the parking area was nice, and the lanes were available at the front entrance to park. Entrance and walkway areas are free of debris. We were greeted when we entered the store. Small, professionally trained staff, who were friendly, and my agent worked very hard to assist me with my phone issues. She did a great job. Very empathetic and courteous.”
“Always The best service and so helpful no matter how silly the question, and believe me we had some good ones. Selection of devices is vast and pricing is competitive. Can't say enough good things about them.”
“I had the pleasure of coming to this store and had an amazing service. Mr. Emanuel was very polite, patient, and caring to me and my friend needs. Definitely would come back just for his wonderful costumer service.”
“Highly recommend this store. Kaleb was so patient with me, he helped me move all my contacts, photos, and videos, and a few apps from my old phone and my new phone. Great customer service.”
“The 2 ladies there have exceptional customers service they were very helpful with assisting me with my new device overall the best location so far these ladies are awesome they also help me save $30 Please visit this store if your ever in there area.”
“I just want to say that Catherine or Cat was so helpful in my visit. I was frustrated because my former provider wasn’t compatible with my UNLOCKED iPhone so Cat helped me switch services and all the while helping me to keep my original cell number. I greatly appreciate her for taking the time out and making sure I was set and ready to use my new iPhone. Thanks so much Cat!”
“My husband and I have been Cricket customers for several months. We switched from Verizon. Best decision ever. I actually have service at my house now. We have always had wonderful service everytime we go into the store. The 2 ladies there are very helpful and very nice. I do recommend every one to use Warrior Cricket Wireless for all your cell phone needs.”
“10/10 would shop with this store again, the manager Devon went absolutely above and beyond to make sure that I got the phone I wanted and in an astonishingly timely manner.”