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“Moe fixed my cell phone. He is a super nice guy and completely honest. His prices are right it seems like he can fix anything. He is amazing. I would highly recommend him.”
“Best experience ever switching to boost. NeeNee was the best. She went over and beyond to help us. Very nice, good at what she does and didn't take long. She helped us get everything switched over from our old phones. I'm very happy that we chose boost for our new phone carrier people like NeeNee makes things like this great and easy.”
“Mo was incredible! He was very friendly and patient with my decision process and budget. Made sure I left happy and secure with my purchase! Will be coming back from now on”
“The gentleman helping me went above and beyond to help me save money, and I came out to the good. And I had never gotten in an out of a cellular place that fast ever. I am so grateful I would highly recommend AT&T and their service and their personal service.”
“I had the best experience ever with Jeremiah. I've been with Verizon for 24 yrs & haven't had this kind of service in a very long time. Jeremiah was very kind & patient with me.
He is super knowledgeable & helpful! This will be the only Verizon store I will go to from now on.”
“My experience was great. Mr. Shawn Nix helped me get a phone and tablet for a great price. Even though the system was messing up Mr. Nix kept working to ensure I was taken care of. This is a great store company to do business with I'll definitely be back. Thank you Victra Verizon”
“My experience was awesome. I’m so glad I switched to T-Mobile, cause the reception and deals are the best I ever seen before. My mobile expert was the best I ever experienced. He was very nice, excellent and attentive. He made sure my experience was great. Not only do I rate the store 5 stars I rate him 5 stars. I’ll never do business anywhere else. I’ll always go to the Muscle Shoals store. If you want a good mobile store and service go to the Muscle Shoals store. You won’t regret it.”
“Donna-Marie at the Florence Alabama store was an AMAZING help fixing my Samsung S25. She spent all the time needed to show me not only what to do, but what NOT to do. This is why we are and always will be loyal Verizon customers!!
Thank you so much for saving my sanity!!!”
“We had a fantastic experience at the store. My family has had a rough week, and one of the issues we dealt with this week was Spectrum Mobile being absolutely horrible to deal with. We were able to switch to Metro, and they did everything they could to help us solve the issues that Spectrum Mobile caused. I will 100% recommend the store!”
“Awesome experience. I was porting (moving my number) from straight talk to metro. Usually it can be a process. And it was. Mo the owner was on top of it. He guaranteed I wasn't leaving til it was done and he got it done. He was patient and helpful with the process. Honest about my phone options and hooked me up with a great phone and case package. Definitely the worst stress free experience with a phone company/store changing phone services and keeping my number. I recommend in the shoals are to go to the wood ave location for your metro pce business.”
“My phone died the other day so I went to Cricket. We all decided that mine was just to old, I'd had my phone for about 5 years!!The employees worked with me and I got a great deal on my new phone. I would recommend the store in Florence, Al. on Cox Creek Parkway!”
“I came in metro and I spoken to Patel he helped me 100 % I really appreciate this guy and I thank him from the bottom of my heart thank you for having him to do work for you”
“Evan was great to work with! We really love our new phones & saving money by having internet & cell service with AT & T. Thanks for such an awesome experience!
Update* DO NOT under any circumstances switch your phone or internet services to AT&T. I don’t know about you but I do not have time to call a company every month and dispute my charges that were promised.
AT&T charges you something different every month and that just doesn’t work when you are a Senior Citizen on a fixed income.
Our first phone bill was $500 because they lost my phone I traded in somewhere in their warehouse. Months later we were issued a credit.
Now they are charging us for internet equipment that was returned 4 months ago!! Absolutely Ridiculous!! Save yourself the headache and use another company.”
“I had such a great experience at Cricket Wireless thanks to Landis! She was so kind, patient, and helpful throughout the whole process. It’s hard to find customer service this good anymore. She made everything easy to understand and took the time to answer all my questions without making me feel rushed. You can tell she truly cares about her customers. Definitely recommend going to see Landis if you need anything!”
“My husband and I have had T-Mobile for years and moved here 2 years ago to Florence and the customer service here is phenomenal! We have never had a problem! Everyone has been very knowledgeable! We never get a dropped call either with T-Mobile. Highly recommend them! Thank you for being soo Awesome!”
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“Great people an great work!! They repair our Vina Fire an Rescue Radios when we have problems picking up 911 calls. Don't know what we would do without them!! EXCELLENT SERVICE!!”