“The owners run their store with cleanliness and organization as top priorities. Items are clean and stocked in a space of their own, owners are friendly and helpful, and you get your money’s worth with what you buy! New favorite thrift store.”
“Really good customer service even though the store was busy with one person working. He knew what particular shoes I was looking for and went in the back and grabbed them all so that I could try on. He went above and beyond!”
“Came here to find good walking shoes for travel. They were good listeners, brought several options, and works me to get the perfect fit! Online purchases can’t replace that service and attentiveness! And, I literally feel a bounce in my step! Very grateful!”
“I have gotten three piercings done here. My septum, industrial, and the side of my nose. They all healed really nice and they provided me good knowledge on how to care for my piercing. Friendly atmosphere and friendly employees.”
“I came into this Journeys while the store was super busy and clearly understaffed. I asked to try on a lot of shoes probably 4-5 pairs each, and even though i didn’t end up buying most of them, Jazz never once made me feel rushed, annoying, or like a burden.
Her attitude was AMAZING the entire time she was patient, kind, upbeat, and genuinely happy to help, even while juggling a hectic store. That alone says so much about her work ethic. She handled everything with grace and professionalism and made me feel completely welcome and taken care of when she really didn’t have to.
In the end, she went above and beyond to help me pick out the perfect pair of UGGs and Vans, and even recommended an UGG repair kit so I could keep them nice long term. That level of care and attention is rare. She wasn’t just doing her job, she was truly looking out for me as a customer.
She absolutely, without question, deserves a raise immediately. Employees like Jazz are the reason people come back, and she represents this store in the best possible way.
I can’t say enough good things about her. I would only come back to this location to shop with Jazz again, she is truly one of a kind. Please make sure she gets this.✨??”
“The ladies there are so nice and helpful. I have hobbit feet and NEVER find shoes that fit but we're able to get me sized. They have a really good loyalty program and return/warranty program.”
“I absolutely love shopping at Weather Boutique! Hannah provides such individualized fashion support—she takes the time to understand my style and always has the best suggestions. Her eye for detail and ability to curate pieces that feel both stylish and comfortable makes the whole experience so enjoyable.
Whether you’re looking for a wardrobe refresh or that perfect piece to elevate your look, Weather Boutique is the place to go. The personalized attention and thoughtful recommendations make all the difference.”
“This small business is located downtown on 4th Ave, in the "333," building. The owner is kind, knowledgeable, and dependable. Although he's got a decent amount of inventory on-site, he is also open to requests. My spouse wanted a specific Yeezy color-way in a highly sought after size. The owner had them available for my spouse to purchase in a reasonable amount of time. Northwest's kicks are certified authentic and cheaper than StockX. Having dealt with Cache Alaska (Northwests' only competitor) on two different occasions, Northwest definitely provides a personal shopping experience in comparison. This business is needed and we will continue to support it. Highly recommend.”
“Absolutely amazing experience. Im an Alaskan and I bought my first pair of boots at a thrift store. They helped sort me out with fitment and conditioning. I browsed while there and the prices on new boots and shoes were awesome. I will be back. Thank you kindly.
- the tall guy and his wife with the noconas”
“Always a great experience at MK. Didnt purchase anything this time but the staff was wonderful and they where great with my kids. Even though my little one was knocking all the boots down.”
“Journeys carries a lot of the latest and greatest footwear and accessories. I appreciate how bright and organized Journeys stores are, and this 5th Ave Mall location is no different. Most employees we've encountered have been helpful. During our most recent visit, my spouse was able to find the Murse he wanted. Great place to get trendy children/baby shoes as well.”
“This shop provides one of the overall best experiences in AK from the newest shoe releases, retro sneakers, shoe restoration/cleaning, vintage thrift items and even stuff for your kids. Great atmosphere if you’re looking for a local spot to support. Will be a returning customer!”
“This Kids Footlocker is located on the first floor of the Dimond Center near Chili's. It is modern, clean, and organized. Lots of infant, toddler, and little kid shoe selections. They also have a decent amount of clothing and accessories for said age groups. We were welcomed and helped. Employees were fast about checking on sizes for shoes we were interested in. They were respectful and clear when they didn't have a size we needed. We had a great shopping experience, especially since they still had sales left from Black Friday. Highly recommend this Kids Footlocker.”
“I am very impressed by The North Face. They recently honored their warranty on a product that was causing me some issues. The customer service was reasonable and effective.”
“I was about to walk out empty handed after looking around for good shoes for my plantar fasciitis. Jason stopped us and asked if there was anything in particular we were looking for. He found me a bunch of shoes to try on to help relieve my heel pain. We settled on a pair, and a week later, I’m still happy he stopped us.”
“Went for a pair of boots non in stock no problem. The staff are SUPER HELPFUL we got them ordered &sent to my home thank you to the staff at VANS.. KEEP UP THEE GOOD WORK...”
“I had an amazing experience, and a huge part of that was thanks to Aaron. From the moment I walked in, he was incredibly kind, respectful, and genuinely attentive. He took the time to really listen to what I was looking for and helped me pick out the perfect gear without ever making me feel rushed or pressured.”
10AM - 9PM
1124 North Muldoon Road, Anchorage
Shoe Stores
“Found a couple not really want was looking for but I'll have to go back and get them no one ever has my size so always have to get something a little different. But okay”
“This Footlocker is conveniently located on the 1st floor of the 5th Ave Mall. Workers are always friendly and helpful. Clothing sales and shoe options rotate frequently. We are able to find our sizes more than half the time we visit. Recently, due to not having a size we needed for an exchange, we had to request a refund. Luckily, it was quick and easy.”
“I walked into Shuzy Q the other day for the first time and was met with a very warm and cozy environment along with a huge assortment of shoes and clothes. I was also very happy with the customer service, the workers were very outgoing and eager to help me with any questions I had. I will be coming back.”
“I have not been in a Zumies in a long time. It was a fun experience. I found some fun stickers (though I was sad the main one I wanted was folded in the middle). Actually they had quite a few stickers that were like that. Definitely for a trip in. You will find something you will like.”
“The ladies always greet us at the door and once inside we're always offered help, all the workers are always really nice and there clearance section is usually pretty good”
“Angelina really knows her shoes, I went in looking for a size 4 anti slip shoe. I've been to many shoe stores with my aunt, including this one and no one could really help me since I know nothing about shoes except what I need is probably unavailable. Of course, there aren't any shoes in the perfect size. Angelina was able to find a suitable fit despite working with a size of shoe that is near non existent in the USA. The shoes I purchased were a size 5 and a half, and one size smaller would have worked perfectly.. Angelina checked to see if the shoes could be pre-ordered and the size 5 was unfortunately unavailable but the shoes are lightweight, at least I think I can go for a long walk without worrying intensely about permanently damaging my ankles and are the best choice given I have no idea what I'm doing and Angelina is very knowledgeable. Don't ever lose Angelina and give her a raise. I've been to multiple shoe stores and only left more confused than before without an acceptable pair of shoes. Lou Ann is absolutely wonderful too. I've never received better customer service in all of Anchorage despite going to several different shoe stores including this one, and left with nothing but more confusion on what to do. The entire staff is pleasant but Angelina really stood out. Would give 5 stars but the shoe size 5 was unavailable, Angelina did a great job working around that.”
“Good store to come to if your looking to get something nice for yourself. Good selection with some shoes being expensive/rare while still having some cheaper options if you do not want to spend too much. Lastly, Russ helped me out and dude really knew his stuff. Awesome customer service and will come again.”
“Shout out to Nordstrom Rack management staff Edita and Charlene for exemplifying Nordstrom’s excellent customer service! I recently had an issue with a return - it was handled and resolved promptly, professionally and personably by both. Thank you!”
“I took my 13 year old into the Dimond Center Footlocker around 8:15 on a Wednesday evening. I very friendly and knowledgeable young man named Castell helped us even though it was close to closing time and I'm sure he was ready to go home. The store was out of what my daughter had in mind however he showed her several like pairs of shoes and she found something she was really happy with. I was super impressed with his level of effort. I realized after left he had helped us before. A older lady with short gray hair snapped at him in a unprofessional manner. I wish I had said something to her then. I really hope this lady isn't getting away with degrading employees. The young adults/kids that work there deserve respect and I hope they know they have rights as employees to be treated professionally.”
“The owners name is Pete and he’s about as pleasant as they come. I came in to buy a pair of boots, and his pleasant salesmanship lead me down the path to the perfect pair that met both my wants and needs.
Thanks Pete. God Bless.”