A shaft in one of our Emtek privacy lock door handles broke (kids!). Went there and they gave me a replacement part for free! Ladies were friendly and helpful. It was an easy fix. Thank you!
November 2023
I needed 1-3/4 machine screws to attach handles. They have break off ones that were perfect and free. Very friendly and helpful. Home Depot and Lowe’s don’t sell that length in a 6-32 or a break off 6-32
October 2023
Fantastic selection and amazing service. I would never go anywhere else!
