Redfern Enterprises Ltd. is a company known for its excellent customer service and reliable products. Customers often praise their quick and helpful responses, whether addressing product issues or processing returns. Many reviews highlight how the company goes above and beyond, such as replacing products at no cost or providing free items, even after the warranty period. They handle problems efficiently, offering solutions like refunds, exchanges, or replacements with ease. Customers appreciate the straightforward return process, especially at their Calgary location, and note that dealing with Redfern is a pleasant experience. The staff, including representatives like Wendy and Phillip, are described as friendly, clear, and eager to help. This level of service creates a positive impression, making customers feel valued and supported after their purchase. Overall, Redfern Enterprises Ltd. stands out for their great service, transparency, and willingness to assist customers with any issues. Their commitment to customer satisfaction is evident in the many positive reviews, making them a trusted choice for various products purchased at events or directly from the company.
Such fast delivery on top of great service. I made a mistake with the color of my heater when ordering, and they replaced my order at no cost and so quickly. I couldn’t be happier. I highly recommend this company without hesitation.
August 2025
Great customer service! Had an issue with a retro gaming console. They were quick to respond and even sent a new one free of charge. They also allowed me to keep the old one so I got 2 for the price of 1. Redfern Enterprises is a great company to deal with. They truly offer great service after the sale. Highly recommend.
May 2025
Bot a Shiatsu back massager. Hubby ABSOLUTELY loves it! Had a problem with it after 2 months. Phillip Brink was a HUGE help. I emailed him last week on Friday. I am now looking at a replacement from them. Very happy with the service. Highly recommend
