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9AM - 6PM
910 Parsons Rd SW, Edmonton
Mobile Phones
“Divanshu was so amazing - helped us pick the best deal for our family, followed up with us to make sure everything was working and even walked us through set up for a week after set up. He was so patient with all our questions. Would absolutely recommend.”
“Go see Wesley for all your Telus needs. He'll make sure you get the best device and plan for your needs. Can't recommend enough! If you're sick of the mall locations, definitely check these guys out!”
“My experience at WOW Mobile was AMAZING !! I recently purchased the S24+ and decided to change my plan, which initially seemed a bit confusing. However, thanks to Sukriti, the process became incredibly straightforward. Sukriti's expertise and patience were remarkable; she went above and beyond to ensure I made the best decision regarding both the phone and the plan. Her thorough explanations and dedication truly made a difference. I highly recommend WOW Mobile, especially with staff like Sukriti who make customer satisfaction their top priority.”
“Kiran made a very profeaional comfortble
Easy. Retail specialiat, she did not made any obvious situation when i had mu enlcloaed negative energy that sytikes on me, i had my seizure again buy she was not. The sqme aa others who immediately calling for a peace officers that the only recourse is to reaccused and nit to comfort the way the an old record in the rcmp files was posted.. Cheer up Humanity Counts!!!”
“I was helped by Ray and purchasing a new phone recently bought the iPhone 16 from Telus, and the experience was fantastic! The staff was knowledgeable and helpful, making the buying process seamless. The phone itself is amazing—great camera and performance. Highly recommend for your next device!”
“I had some billing issues in my account, but the sales rep over there helped me getting it fixed and apart from that, gave my friend a very awesome deal while he was paying high bill on a different carrier. Highly recommend to visit the kiosk to grab the deals.”
10AM - 7PM
9824 22 Ave NW, Edmonton
Mobile Phones
“Sunitha demonstrated exceptional proficiency in her work, and I strongly endorse her skills, knowledge, patience, and perseverance in effectively handling challenging situations and executing the work.”
“A good selection of quality phone cases for a great price. They even installed my screen protector and stated it has a guarantee that they will replace it if it starts to peel. Great service!”
“Victor was very good and polite. I totally had a brain cramp with my phone. He helped me out in no time. I recommend this ChatR outlet. I have been a ChatR customer for over 15 years.”
“Priyank helped me with my phone. The battery was replaced promptly within one hour. Price was very reasonable and promotion discount was applied. Very satisfied, excellent customer service.”
“My son’s phone needed a new screen and my boyfriend’s needed a new battery. After going to apple store where the costs was will say “overpriced” and extensive wait time, my friend recommended Dennis. We decided to message him. He gave us a quote and we made an appointment. AMAZING SERVICE. No diagnostic wait for 2 hours like the big apple stores. He replaced the battery in 15min and the screen on another phone in about half hour and the prices can not be beat. It is truest worth it. I will definitely be going back to him for more repairs if needed. Thank you kuya Dennis.”
“Exceptional customer care experience! From start to finish, the service provided was top-notch. Staff Sunita was attentive, understanding, and went above and beyond to ensure my needs were met. I truly felt valued as a customer. Thank you, Sunita!”
“Vanessa was incredibly helpful, kind, knowledgeable, and went above and beyond my expectations. I was really happy to switch from another Carrier to Telus and Vanessa made the switch as easy as can be! Thank you so much for everything, Vanessa!”
“These guys were awesome to deal with. Highly recommend. I went to a horrible place for a screen replacement and they ended up breaking my motherboard. Ifix got me out of a pickle and fixed everything this other company broke and fixed my screen as well. Very happy customer here”
“This morning I went to the Londonderry Koodo outlet, and was assisted by Victor. He was friendly, professional and set me up with my new phone. He was knowledgeable and explained things to me without making me feel like an idiot. I would absolutely go to Victor again.”
10AM - 8PM
109 Kingsway NW, Edmonton
Mobile Phones
“Bought a screen protector for $50ish and had them install it just over two weeks ago (16 days specifically) and it's absolutely ruined. Coming up in the corners and along the edges, which made it get caught on my pocket and shatter one corner of the protector.
Went back to get it replaced as per the owners reply and they were lovely. Appreciate them going above and beyond. Sounds like the one I had issues with was a factory defect”
“I had a great Experience here today with my mom! I went in to get a new phone and we had Mike helping us, he was kind, fast and knew what he was doing. Great at answering my mom and I's questions. Thank you again Mike.”
10AM - 6PM
10200 102 Ave NW Unit 284, Edmonton
Mobile Phones
“Sorry, I got the rating wrong. It is not ip68...it's like 52?...moderatelywater dust resistant. However, I put the plastic coating on it and a solid case for it.”
10AM - 8PM
12776 167 Ave NW, Edmonton
Mobile Phones
“Went in to get some help transfering service to Rogers from another Carrier, had the Rogers SIM cards but they needed to be put in the phones, and old numbers ported. Professional, efficient staff, that went through all the processes, including porting the old numbers. Would recommend this store to anyone wanting Rogers Service, either phone or internet.”
“Went to this location this morning for assistance with my account. Karl found a plan that best suited my needs. Super appreciative of the kind and educational service.”
“October 3rd I went in around 5 to upgrade my phone and the 2 gentlemen working at that time helped me right away. The one guy (I forgot his name if I remember I’ll come back and edit) helped me pick the perfect phone and was very informative about the different prices, etc. When transferring my data from my old phone to the new one it took a while until close even 5 mins after and they were willing to stay as long as it needed with no hesitation etc. 10/10 I’ll go back to this location again.”
“I want to give a big shout-out to Hassan at Rogers for his fantastic service. He helped my father get a new SIM card and set up a great monthly plan with a cheerful attitude. Hassan's knowledge and friendly approach made the whole experience smooth and enjoyable. Thanks, Hassan, for your excellent customer service!”
“I ordered a new Samsung galaxyS23 on line and picked up at this store on Oct. 13th. Unfortunately, the person who assisted me on the pick-up wasn't much interested in offering a helping hand. When I asked for help on transferring SIM card from my old phone to new phone, he didn't acknowledge nor respond. He even didn't look at me but just grabbled the phone and transferred Sim card. When I was trying to ask him a question, he was already walking away. It wasn't definitely anywhere close to the service you would expect. However, my experience was totally transformed from zero star to five star when I met these guys. For some reason, my new phone didn't pick up the data signal while calling and texting worked now problem. I tried all trouble shooting methods posted online but no luck. I ended up taking it back to this store on Oct. 23rd. These two guys, Avneet and Bharat went above and beyond trouble shooting my phone and tried more than dozens phones to test my Sim card. It turned out to be my data plan was the issue but these guys (specially Avneet) spent a couple hours in narrowing down the causes and diagnosing the issue and even used his own phone to check my Sim card. If you are disappointed with the service at this store, you have a wrong service person. Go ask Avneet and you would not be disappointed.”
“I stopped by the Southgate mall Rogers as I had few questions about the internet plan that I had recently signed up for at a different Rogers location.
I was informed that smaller locations like the one I originally went to ( Rogers South Edmonton Common ) are independently owned and operated. Please read my review of this location.
The service I received from Valik at the Southgate mall location was outstanding! He answered all my questions in a courteous and professional manner and explained everything in detail.
He provided excellent customer service and I will definitely come back here again.”
7AM - 10PM
11541 Kingsway NW, Edmonton
Mobile Phones
“There was a worker at the self checkouts names Zach. He's a good worker. I was looking for something and he got someone to help me find it. Then also explained the new Stamp thing to that's going on.”
“We had an issue with telus' home security system, and we had an awesome experience with the technician Mohammed Rashid. He was knowledgeable, went out of his way to finding the root cause and had a holistic approach. He is an asset to your organization.”
10AM - 7PM
3779 17 St NW #6, Edmonton
Mobile Phones
“I came to store Farhan assisted me with an amazing service. He goes above and beyond to help me with no charge. Greatly appreciated all his help got my new iphone working like a charm. Thank you Farhan!”
10AM - 8PM
10309 34 Ave NW, Edmonton
Mobile Phones
“We had a great customer service experience thanks to Ahmed Z. He dedicated his time and expertise to understand our requests, proposed multiple options for us to decide, and provided a satisfactory resolution! Telus gained three new customers thanks to the service he provided.”
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“I had to take 2 kids with me to get a new phone…. I know, literal nightmare. The Rep that helped me was the real MVP. He helped them turn on a show on the tv to keep them busy and was waiting with wet napkins when he seen my daughter spill her smoothie all over herself in the parking lot. He was so kind, patient and accommodating. Thank you sir ?”