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10AM - 8PM
517 W Western Ave, Avondale
Mobile Phones
10:30AM - 6:30PM
10685 W Indian School Rd Ste B, Avondale
Mobile Phones
“This store was very helpful. Every time i need something they have it and if they don't the order it and it gets here the very next day. There costumer services is always looking to help in any way and there very kind.”
“I was at CellPlus repairing my laptop because of the broken screen and the treatment of the girl and the computer technician was excellent. I made the diagnosis at that moment.
I have completed maintenance work that had never been done. Les recommending this workshop. I'm very professional. Smith”
“Brought my phone in for a battery replacement and the service was amazing. It was quick and the price was very reasonable. Called around many places and they beat every price and repair time. The whole process was completed under 45 minutes. Very knowledgeable staff.”
“I stopped by this T-Mobile store last week because I needed help with an issue I was having with my texts. Alex and Yami took the time to explain to me what was happening with my texts and they helped me with the issue and I appreciated their help”
11AM - 6PM
10030 W McDowell Rd #100, Avondale
Mobile Phones
“Both times my family and I came to this store, everyone has been expetionally helpful and accommodating. Christian assisted us through the whole process. He was so sweet, funny, patient and kind. He went through so much trouble for us and made sure to get it done in a timely manner. Despite issues at the beginning due to changing from AT&T back to TMobile, having to call TMobile services from his end, fixing bugs and the fact that AT&T set us up for failure, He doubled checked everything and made sure our account was restored correctly and even gave us a discount. Amazing customer service, will definitely be returning to this store. The staff is top notch!”
“I had a fantastic experience at this Metro by T-Mobile store! James was incredibly welcoming, knowledgeable, and patient. They took the time to explain all the plan options, helped me find the best phone for my budget, and made the setup process completely hassle-free.
The store was clean, well-organized, and I didn't have to wait long at all to be helped. It's rare to find customer service this attentive and genuine. I highly recommend coming to this location for any of your wireless needs!”
“Needed a new phone went to a couple of places no one could help went to Metro PCS in Avondale off central and Lisandra was so nice and professional she fix my problem and I'm so happy nowThank You so much Lisandra😀”
“Hi!
I would like to express my most sincere appreciation for the excellent service I received at the Cricket store located on Indian School, Avondale, Arizona.
In particular, I want to recognize Stacy, who has always provided me with exceptional service. She is a very responsible, kind, and professional person. Every time I visit the store, she greets me with a smile, with great respect, and with a very warm and human approach that truly makes a difference.
It is clear that she cares about customers and is very committed to her work. Her way of serving reflects an excellent level of customer service, something that is not always easy to find.
I hope her great performance is recognized, because people like Stacy elevate the quality of any company. I even believe she has the ability and leadership to grow within the company, possibly reaching regional management positions, because she truly knows how to treat customers and represent the company in the best way.
Sincerely;
Gaby”
“If I could give a higher rating I would !! I decided to come back to this store after not such great service prior but they restaffed and are under new management giving the best service I’ve ever had at ANY phone store 🤩 the people are super friendly & answer all of your questions. 10/10 ⭐”
“I couldn’t be happier with the service I received. Everyone I interacted with knew exactly what they were doing and took the time to explain things clearly. Truly a top‑notch, knowledgeable team.”
“My wife and I hadn't actually been into this location for a couple of years now simply because we haven't needed anything, we've used this location for many years though and have never had any negative experiences. A couple of days ago we stopped in to get our daughter a phone and we were helped by Abriel. This young man is a customer service Rockstar. He was friendly and knowledgeable and not only helpful in picking out the phone and accessories but reviewed our service plan because we were on an older plan. With his help in updating our plan, our daughter's new phone and an extra line only raises our monthly bill by $13. I sure hope that management gives Abriel the recognition that he so well deserves. Great job!
Just updating here! Abriel is a liar! Our phone bill was actually set to go up by over $200! Thankfully it seems like fate stepped in for us. We accidentally forgot to pay the monthly bill and Verizon immediately turned off our phones and when we called to make a partial payment until payday (4 days away) their stupendous (or stupid) customer service won't accept the partial payment and then tells us that once we pay they might not turn our phones back on. So they took away any incentive we have to pay them at all after being loyal customers for 23 years. We went to T mobile, saved money, got better internet, and just rolled our Verizon bill into a bankruptcy which we were already filing. They would have gotten paid in 4 days, now nothing.”
“I was having issues with Verizon customer service reps so came into the store for help. I was happy with the interaction I received with the in store rep, Jorge!
- Thank you!”
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“I brought in a kindle e-reader with a broken charging port. Within a few minutes the gentleman had fixed it by adjusting the insides with a razor blade. He could have easily replaced it and charged me. I appreciated his integrity and will definitely return in the future with any other needs.”