“I went into JCPenney's this morning on Gilbert and did some shopping while my daughter's car was in the shop at Nissan being worked on. Toleen checked us out and she greeted us with smiles, looked up coupons for us and treated us like royalty! What a pleasure to be helped by such a caring person!”
“Loooove this place! You can walk in, tell them what you want, and they already know what size to put you in. We drive from San Tan and get all our stuff here. Well worth the drive.”
“This old navy was super nice, this young lady Taylor I think helped me find a petite shirt I needed for work in the store when I was originally gonna order online. Very helpful and nice.”
“Huge shout out to Misha and Roman!! They went above and beyond to help me find a dress that was showing in stock. I will 1000% be back to this location! Thank you to you both!”
“Issac knows his stuff. I haven’t been in for a wile and was just browsing the new lines Buckle is carrying. Amazing companies at this time for their store floor line up but I hadn’t found one that really spoke to me. After browsing and slowly making my way to exit the store, Issac asked if there was anything he could help me find. I explained myself and what style I enjoy and he then directed me to a line by “Maven”. The color, style, cloth, and size were 10/10. After examining it once over. It was off to check out. I updated my profile to a current number and noticed their BKE real material bracelet. I really enjoyed most on display and found one that spoke to me, yet set me a smidge out of my comfort zone. A great fit, experience and will be reaching out to him next time I’m in store again. Thank you ? God Bless.”
“the manager Warner and associate MacKenzie are the best! i refuse to shop with anyone else. they are always extremely helpful, have an amazing eye for fashion, and actually passionate about their jobs”
“Not as large of a selection as the other athletic clothes stores in the mall, however still decent. They do have leggings and shorts for the summer, and in the winter- they have warmer jackets and sweaters. Well-organized merch areas and store is clean and well-maintained. Accessible parking mall front.”
“Called because Arizona Mills would not give me a refund because they didn’t have enough to accommodate me for $122.43 in cash and insisted I take the refund on a gap card. I declined and they told me to come back before they close which was inconvenient because I live 4 hours away. I called this store and they told me of course even though they just barely opened as well which was strange because the mills mall also did and didn’t have enough money supposedly.. ? the lady in the front helped me with my refund no problem at all ? I am so happy I called this place first and I will continue to come back to this gap factory due to the excellent customer service i received here. I wish I got the ladies name because she was so nice, she was an older African American lady ! Will be coming back every time I visit Phoenix !”
“I had an issue with a pair of Zerogrand Wing tips that I bought in store. Gauge the store manager has excellent customer service took very good care of me and even credited my account for the remainder of the exchange. Everything was done over the phone. I didn’t have to drive an hour there. Cole Haan is the best And thank you to Gabe. I have a new pair on the way!”
“I have been a Tommy clothes fan since 1985 when the brand started. I lived in Sedona, Arizona for many years and we had an outlet store in the early 90's that I enjoyed. Now I'm living near Tucson I have an even better Hilfiger store right here in this amazing outlet mall.
The floor manager lady who helped me was excellent and answered my many questions. She guided me to items I didn't see at first which made my day. A good number of discounted clothes and an astonishing number of children's shoes and clothing.”
“I had such a great experience at The Children’s Place! The store was spotless, well-organized, and easy to shop in—which made the whole trip so much smoother. What stood out most was the amazing staff. The girls working there were incredibly kind, helpful, and patient. They went out of their way to assist me and made the experience feel personal and welcoming. I’ll definitely be coming back—thank you for the wonderful service!”
“Cute baby clothing section- lots of clothing options to choose from for the little ones. The adult clothing style was more limited - the styles seem more old-fashioned and colors are more neutral. It's okay if you're looking for formal-casual stuff to wear at an office, but even then color variety is meh. I do like though how displays are spread apart and easy to walk around.
Accessible entrance and accessible parking mall-front.”
“Went into Children’s place to find uniforms for my granddaughter and the sales lady helped me find everything I was looking for. I even left with more than I was planning on getting because she let me know that I can price match from online in store!”
“Danny and Emmanuel were nothing short of amazing. They were extremely helpful, friendly, and knowledgeable. They provided outstanding customer service. Thank you guys. See you again soon.”
“I knew exactly what I wanted, until the best employee, nicest guy helped me find a couple items that I had to get. I’d go to this location because everybody is so willing to help and guide you with what you need without overdoing it.”