Dillard's in Chandler, Arizona, is a large fashion retailer offering a wide variety of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home items. The store features products from well-known brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher, providing shoppers with both national and exclusive options. Customers often find the store to have a great selection, especially for dresses, suits, and baby items, making it a popular choice during sale seasons. The staff is noted for being friendly and helpful, with some employees going above and beyond to assist customers in finding specific sizes or items. For instance, one customer praised an employee who searched the entire store to locate a dress in the right size, and another appreciated the help in selecting a wool coat for a military husband. Service quality varies across locations, with Chandler’s men's department receiving particularly positive feedback for friendliness and helpfulness. However, some customers mention that prices can be high, making it less affordable for regular shopping, though they may visit for the experience or to browse for discounts. Overall, Dillard's at Chandler Fashion Center offers a wide selection, good customer service, and a convenient shopping experience, especially for those looking for quality brands and personal assistance.
Tay in the shoe dept was phenomenal. It is rare to encounter someone like her who is just genuine and positive. She shook my hand and everything. She is an asset to any company. Thank you, Tay! I love my new wedges too!!
July 2026
This place renewed my faith in department stores. Everyone was courteous and professional, and they had the merchandise that I was looking for. The store is clean and well maintained. Good job Dillard's Chandler!
July 2026
Finally caught my Johnston and Murphys shoes on sale!
