Metro by T-Mobile at 375 S Arizona Ave offers great prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly staff, particularly Michelle and Teresa, who provide excellent service and helpful information. Many have praised Michelle for efficiently activating new phones and assisting with transfers from other carriers, while Teresa is noted for her patience and genuine care for customers. Some customers, however, have reported issues with Metro's call center and the training of staff at other locations, indicating a need for improvement in staff knowledge regarding phone prices and promotions. Overall, the customer service at this location is highly recommended, making it a preferred choice for many.
Faiz took his time to understand the issue we went in for and he was able to resolve it. Thanks to him the process was smooth. Faiz would be someone to be referred to!
January 2026
Very helpful with answering and offering services even when closing time was a minute away.
December 2025
Google is very nice to help us and very easy to use. Thank you Google.
