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“The gentleman was very professional and friendly. Repaired the glass on my phone very quickly. The price was less expensive than I expected. I will recommend this company.”
“My family n myself switched to AT&T during a promo offering free phones with 3 year contract. Had a little mixup with one of the phones we shipped out n Christian stayed after closing working on the issue and Austin completed the transaction the following day. I would say both these young men were knowledgeable, patient and went above and beyond with getting to the resolution. Great store, great employees”
“Fix my phone in 15 minutes. And it looks just as good as new. Dude was super friendly and show mad love. Will be back with my other phones to get them fixed as well.”
“The other day I came to this location for my phone service. I was helped by Yessenia. She was very patient with me and helpful and kind. I appreciate her and would highly recommend this location and Yessenia.”
“Chris was outstanding. Great work ethic. Superlative customer service..a great credit to store and industry. 99th Ave and bell is my new favorite Verizon store!!!”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“If you get the chance, ask for Oscar. While everyone there were exemplary employees, Oscar went above and beyond to help us prank my son for Christmas. Oscar has changed my view of salesmen. He’s old enough to clearly have pride in his store as well as his product, yet young enough to understand what the younger generation likes in a phone. He’s just about as far away from being rude and impersonal as an individual can be.
This store, the employees and the company as a whole, are miles ahead of T-Mobile’s customer service. I wish I’d switched over sooner. If AT&T doesn’t embrace this gentleman’s work ethics, another company will.”
“Dimitriy really saved my day! He was able to transfer the data from my old phone to my new one which consumer cellular could not do. Great service and faster than fed ex!!”
“Kathy is an outstanding sales representative. Has amazing customer service and is always there to help the customer with any issues we might have. You really don't see people like her anymore and we truly appreciate the help she's been to us.”
“Best Customer service I have experienced with any cell service. NOAH personally took the time and walked me through every little detail and answered follow up questions I had.i would recommend them to anyone and everyone”
“My phone screen suddenly stopped working and my carrier sent me here for a warranty repair. Aby fixed my phone in a few hours and she even stayed late just to make sure I had it back at the end of the day. She was also very knowledgeable and helpful at the drop off. I would definitely come here again for any other repairs.”
“Quan, was absolutely wonderful, friendly and professional. He is a magician he was quick to to resolving my issues. This is not my first rodeo with ubreakifix, I have yet to be disappointed. Purchasing insurance for their services was one of the best purchases ever!
Thank you for quick, quality, friendly, and professional service! It is so rare these days it is imperative I give recognition when I see quality!
Best,
Dr. Y.”
“A few weeks ago my husbands phone all of a sudden wanted a password when initially my husband never set one up. After searching various uTube clips we just could not figure this problem out. I suggested we go to Cellairis inside Walmart in Surprise due to I myself had a great experience with them on another issue in the past.We met Miko who was a godsend! After explaining our problem with the phone and to make a long story short he was able to perform a factory reset and VOILA problem solved! Thanks Miko and God Bless You!”
“Was there as a new costumer and the girls were really nice and helpful Natalie and Beatriz.. the store was clean and smelling good coming back for sure! Great costumer service”
“The staff at this location was really helpful and respectful porting over my numbers from metro and offered the best prices around. I would definitely recommend this store.”
“The gentleman in the building was kind and patient. We needed help activating a new phone and didn't understand everything that needed to be done and he helped us. We were here for an hour atleast and he helped us every moment we were there.”
“Joseph the manager was So kind and patient! He made sure we got the best deals ! He was so informative and helpful! I will definitely return due to his kind measure and customer service! He went above and beyond . Got a new phone and watch ! Love AT&T . Love Joseph’s customer service!”
“David was Wonderful in assisting me with a no pressure understanding of the various phones. I totally feel I was given the tools needed to make an educated decision of the phone that best services my needs. Great Young man, super knowledgable. This is the type service I wish everybody follow. His Talents would be better suited as your Corporate Head Trainer. He is a keeper by any means necessary. David Thanks for the full experience.”
“I needed a power cord for my new phone to enable car play. I couldn’t get it to work and a young lady named Monique was kind enough to come out to my car and show me. Being a senior I was so grateful for her assistance. Many thanks to her and Eddie the young man that rung up my sale. I’ve been at the store several times and the staff are all wonderful. Many thanks”
“The girl who helped me, I think her name was Bere, was one of the best at helping me with my phone. I also added another line just because he recommended it to me and it was the best decision I could have made. They occupy more people just like her, I promised to return next month for another phone…. Thank you very much bere keep up the good work and you will go very far ??”
“I usually make my monthly payment in store. A young lady named Jessica helped me out . She was amazing so helpful with exelent customer service I was so happy. she met my every need. I give her 10 star review :)”
“Outstanding service! Elizabeth was very helpful and had the patience of a saint! I highly recommend using this store. Best one I’ve used since I got my first phone. Thank you Elizabeth for sharing all your knowledge!!”
“The staff were friendly and professional. I’ve had some bad experiences when having to go into a Verizon store and was totally prepared for my experience at this store to be the same. I was very surprised and how helpful the staff were and I did feel like they helped me maximize my savings on a new device. The only issue which I’ve experienced was that I set up an appointment online and received a text saying that my appointment was scheduled. When I arrived at the store they didn’t have an appointment scheduled for me and I had to wait to get helped.”
“I would like to say that both naomi and adilene were a dynamic duo, answered all our questions before we had to ask. Very courteous and professional.. Can't wait to share with my friends and family what a great location to come get phones @ a great price! Had a great experience!
As far as the Maria Ruiz & Gabriella Ruiz post we were there at the same time, and the two workers were not rude, or unattentive. The worker was on the phone with her superior, while trying to answer the lady's questions, and she was super offended, that the worker wasn't giving her full attention.. kuddos to the worker for remaining patient with such a rude customer!!!”
“Came in for my kids upgrade on their tablets. Melanie and Kendar were AWESOME! they made the process so smooth. They were both able to clarify in details to all my questions. BY FAR THE BEST CUSTOMER SERVICE FROM THE BOTH OF THEM!!! Not only did I leave as a happy customer but my kids did so as well ☺️”
“They are the best , i came in very upset about my account feeling overwhelmed, and i wanted to switch carriers , they help me and broke down the details of my account so i could understand, im so grateful for the sales rep Kian , very professional, very knowledgeable and helpful!”
“The lady was super helpful and patient with my fiancee. He was so frustrated with the cellular service we have gotten in the past such as employees saying that to we needed to upgrade phones that still work fine for what we do with them. Basically just trying to sell us new products. We got the account fixed up and are happy again. Thank you.”
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“We visited this cricket location due to having issues with connecting and transferring the line to a new phone, Amy was amazing, very knowledgeable about the apple products, very professional, kind and friendly, outstanding customer service. I just love when I receive great customer service. She made our day. Blessings to Amy :)”