“Wow! I am extremely impressed with my experience here. I’ve never had this level of care and attention put into something as simple as buying work boots. Melissa took the time to walk me through the entire process, performed a foot analysis using their equipment, and recommended the best setup for my mobility, comfort, and the type of work I do.
I left with boots that feel great and a much better understanding of what my feet actually need. The customer service was outstanding, and Melissa truly went above and beyond. You’ve earned a customer for life. Thank you!”
“We walked into the Mesa location today and where helped by a very nice man who was extraordinarily helpful, we never found out his name, but he knows who he is and the impact he made on our lives(we love him)!!! We’ll be back!!!!
-the 2 boys who walked in March 10”
“Santana at this store is fantastic! She was very helpful in finding shoes that were in my size. She took her time and was very patient. I will always come to this store across the valley now!! Thank you so much!”
“I love shopping at this Carter’s location! The employees are always incredibly friendly and helpful, especially when I need to make returns. Every visit, the staff greets me warmly, thanks me for coming in, and genuinely helps while I shop. It honestly feels like one of the few places left with truly great customer service. Because of their kindness and willingness to go the extra mile, I’ll always choose to shop in-store here whenever I can. Thank you to the whole team for making every experience such a positive one, great customer service really is a lost art!”
“The rep was nice, willing to assist and I felt she way the extra mile in finding the right socks for the shoes, not only answer my questions but assured me if I required a return for a size change they would be happy to help. I work with alot of service folks and I gotta say, she ranked quite high. I would definitely recommend this location, many thanks!”
“Fairly good selection of athletic shoes. I personally like to try my shoes on, vs. Amazon, where I'm likely to return. Also like to support brick and mortar stores and the hard working retail people. Had a great associate that helped get me a bigger discount using my account with FF.”
“Vert big and nice selection just not what I was looking for today. The shoe styles have changed and I was looking for something similar to what I had formal a few years ago. Definitely will be back to get sandals so many to choose from but I was in a mission today for a specific shoe”
“I had such a great experience at Skechers today! I came in with a somewhat complicated return involving several pairs of shoes. I had my receipts but not the online ones. The store was busy- phones ringing, customers needing help, lots going on-but they still went above and beyond to track everything down and make it right! It’s not often you see that level of care, especially during a busy time. I left happy and truly appreciated it. Excellent customer service!”
10AM - 9PM
3885 S Gilbert Rd, Gilbert
Shoe Stores
“I love this Tilly’s location I always go here and the employees are the kindest people ever ! Gabby and Taylor always help me out with whatever I need! This location is always so welcoming and helpful !”
“Great experience at Champs. Picked up a pair of New Balance 9060s definitely not my usual style, especially coming from someone who normally shops at Target for clothes and shoes but they’re super comfortable. Shoutout to the guy who suggested them and the two ladies at the register who were really cool. Solid service all around and down to earth employees.”
“Every time I go in the staff is super helpful even if they don’t have the product I want they’ll see if they can find it or point me in the direction where I can find it. Though this is only happened once and they’ve always had what I needed”