“My husband and I went to this location and met Alexis I think she's a manager but she went over and beyond to help us. I was ready to give up but because of her assistance we choose to stay at team mobile. Thank you for all you do.”
“This is my 'go-to' store because it is so close to my home, but generally the staff has been very helpful in the years I have been using their products.”
“This specific location has always been great! Jorge is amazing he’s always answered all our questions above and beyond.Any situation we’ve encounter jorge, has always helped and honest even if we had to come back the next day.”
10AM - 9PM
7611 W Thomas Rd Space B036, Phoenix“Was helped by Kassandra, super professional and sweet! Knew what she was talking about and explained everything well to me! Would most definitely come back and talk to her about my t-mobile account! :)”
“The many people who were here were very kind. They helped me change companies. The store manager Janelle gave me a good discount and helped my mom lower her monthly payment.”
“Elizabeth was pleasant and very helpful to my family and I highly appreciate her services On 8310 W Thomas rd Store you will be happy you came. Elizabeth the Franklin family thanks you so much ??????”
“My son and I were on our way to Sam's club and stopped by to get him a replacement phone . Maria was there to help us out right away and helped me with my phone bill .”
10AM - 8PM
1555 N Dysart Rd, Avondale“Gaby and Charlie really went out there way to help me out when i came in to purchase a phone and made the process for me really quick and simple! Definitely come here and see them whenever you feel like switching to T-Mobile!”
“The staff members are very friendly in helping their customers and also welcoming them ? as they enter the door ?. I really do appreciate their services so much, I was having a problem with my new device that I had bought from T-mobile, and then I had to keep returning for them to fix the issue until they resolved the problem with the device, so that being said, I really do appreciate the young man who has assisted me with my phone ?.”
“Received the best customer service of any phone business ever. T-mobile is very fortunate to have a high caliber employee such as Lynette. She is professional, kind, patient and caring. She listens. I saw how she intereacted with a customer before me and thought the world needs more people like her. I dreaded going In and taking care of phone business but immediately put my mind at ease as she helped me and my husband. I must also add that Lynette was very knowledgeable of T Mobile's products, deals, and promotions. Thankful we stopped at this store.”
“To add to my wife's review below (Valerie)... This place is the best! The workers are AWESOME! QUICK in and out with everything done professionally at a great price!! We traveled about 8 miles to get to this store, passing others along the way because we knew they'd take rightougous care of us there. They didn't disappoint!”
“This location is the best one so far! Claudia and Jorge were great they hooked me up!! and they even helped me lower my monthly even after getting a phone! Highly recommend this location!”
10AM - 5:30PM
9897 W McDowell Rd #700, Tolleson“I had to go here to return a modem because they sent me an upgrade. I actually had to go twice because the first time I went, there was nowhere to park. The store itself has limited parking, and everything around them was full, so, I drove home. I went back a few days later and it was busy again, but I lucked out and found a spot. I signed in and took a seat, ready for a long wait due to the number of people in store. Surprisingly, I was back out to my car within about 10 minutes. Mission accomplished. Four stars for picking such a horrible location for a place that they should have known would always be busy.”
“Alexis was very nice and understanding. She helped me and my hubby through our cellular home carrier transfer. She was patient and understanding! 10/10 recommend asking for her!”
“Zebastian, Bo, and Jocelyn are absolutely amazing. I was on the verge of saying goodbye to Verizon forever. They restored my faith in Verizon's customer service. They took care of the issue and even made sure I was taken care of and made sure that I even received something for the inconvenience. They are the BEST!!!”
“1000% phenomenal amazing customer service experience with NATHANIEL !!Had a phone failure, knew it was time to upgrade, he explained the options clearly and concise. Handled my info and transfer smoothly. When you don't feel bad, about spending $500, there must be a solid customer service experience...”
“I don't remember the name of the young man who came to my rescue, but he was wonderful. Technology is not my strength. My phone worked but I couldn't get the screen to light up. He fixed it in under 30 seconds! Thank you!!”