Kohl's is a retail store that focuses on making shopping enjoyable and affordable. Customers appreciate the everyday savings through sales and Kohl's Cash, which helps them save money. The store offers a variety of products, including fashion, footwear, beauty items from Sephora, and home decor, catering to different styles and budgets. Many shoppers find the staff to be helpful and friendly, particularly during checkout and when returning Amazon items. Some customers have experienced frustration with missing price tags and labels, which made it difficult to find product prices. However, the overall customer service, especially at the checkout, is often highlighted as a strong point. Employees are described as knowledgeable, professional, and efficient, with several customers expressing their satisfaction with the assistance they received in opening Kohl's accounts and saving money. Kohl's also emphasizes community support through its Kohl's Cares initiative, promoting a positive environment for both customers and associates. Shoppers can conveniently shop in-store or online, making Kohl's a versatile option for all.
The staff here are amazing. Everyone is helpful and is so pleasant to talk to. Extra shout out to Diedra for her help.
June 2026
Had to go return a faulty gaming system from Amazon. As soon as I walked in to Kohl's really nice young lady directed me to the returns. And a very nice lady helped me with my return, made it so easy.
June 2026
Great selection; good sale and clearance going on right now