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“Went in because charger required a lil extra wiggle before accepting charge. I was in and out in 5 mins my phone works good as new. Gentlemen behind the counter was friendly, knowledgeable and quick. Store is super clean too with more than just cell phones for sale. Stop here you wont regret it.”
“Was told about this place through a friend and was not disappointed. The repair was fast, easy, and cheap for my iPhone 11 also upon waiting we had something to eat from their restaurant inside. 10/10”
“I had a wonderful experience Naomi was very professional. She made me feel very welcome. And her service was remarkable. She was able to help me today. I can't thank her enough. Thank you, thank you”
“Over all good service. The glass used on our phones weren’t the highest quality. They are comparable to a glass screen protector. Not strong enough for the toddler life.”
“Adan has very wonderful great customer service and gives you great value deals . I came in AT&T to see what I will qualify for.. At&T have fast & easy Service.”
“I had a great experience with Anna @ the Valvista & Southern location. She was very friendly and helpful. She answered all the questions I had. I honestly would recommend this store. ?”
“Very nice. Had Verizon for over 20 years. Had a weak moment with a ATT SALES person and switched. Mistake, you get what you pay for. I had nothing but trouble. Went back to Verizon and tickled. Service is worth it.”
“Yesterday I had to go into the store, I purchased new phones for my kids and could not get them to transfer over right. Lucas was amazing there. He was helpful and patient and just very kind. It took a bit because I had 3 phone and he was wonderful the whole time. Thank you!!!”
“After diagnosing the issues with my device the repair was going to be more than the device was worth, that just they way it works out with used devices sometimes. The techs were very communicative and understanding throughout the process.”
“This location is very helpful and gets me a great rate. I tell him what I’m looking for and my budget. He gets me that best deal for my family & I. I only want to keep going back to this place. Keep up the great work and providing excellent customer service! Thank you.”
“Christian was an unbelievable help when i upgraded my Samsung. He is super knowledgeable of Verizon products and plans. What a pleasure it was to work with Christian.”
8:30AM - 4PM
40 W Baseline Rd, Mesa
Mobile Phone Accessories
“Every time I come to the state of Arizona I like to hit up Tri-Tek! Small shop flavor with some big selection. Today was a quick in and out but, I just always have to stop and get something. Carry some of the highest quality product on the planet. Today's case. I got some NTE electrolyte capacitors. Jeff over there is awesome. If you're in the Phoenix-Mesa area you owe it to yourself to stop in and experience the greatness that is Tri-Tek!”
“Jessica is always on point when it comes to customer service. She helped me out in a lot of issues with phone and getting new phone. Jessica knows w very professional when it comes to customer service. I would totally recommend this cricket store above the ones I’ve been to.”
“Sam was wonderful! He was quick to help me with getting my phone screen fixed! I can’t recommend him enough! Definitely come here if you need your phone fixed. Honest and good man!”
“Both Edgardo & DJ were exceptional in their customer service skills. There was a huge problem getting the new phones to synch properly & the watches weren’t syncing at all. After 4 days & several hours with both working diligently both phones were finally fully operational. Both Edgardo & DJ were extremely diligent in troubleshooting; they are a valuable asset to ATT.”
“Very informative, helpful to accommodate my needs and was happy that id took care of one more TO DO LIST ✓ OFF THE LIST....ILL BE RETURNING TO RECIEVE my cell phone discount with lifeline acp . I'd heard FEB 7TH , THIS RESOURCE WILL BE COMING TO A CLOSE FOR THE ACP PROGRAM SO ID KEPT PUTTING OFF SINCE PHONE WAS STOLE , BUT IM GOING TO GET SERVICE FOR MY SON TOO .”
“Compared to others this store is way ahead. Have been to this location many times and will be back again. The manager and staff are always very friendly and helpful. They give time and attention to even small requests from other customers who needed help. Would recommend”
“Ana goes above and beyond for her customers! One of the best encounters we’ve had at a cricket. Went in last minute to purchase multiple phones and she gladly did it even though time ran on after closing time. She helped us get everything transferred over. We appreciate her!”
“I bought a phone from a wonderful Gentleman name James today..I just want to say how helpful and positive he made my experience. I don't know much about technology and he made it very easy to make a purchase..He made the experience memorable and made my whole day..I will continue to go to that store if I need another upgrade just because of him and I live in Santanvalley so it's big compliment..So I recommend anyone who is not tech savvy or just appreciates amazing customer service to come to this store and ask for James to help you..Thank you James for wonderful experience sending blessings your way!!”
“I was in Boost yesterday again, and Susana and Citlali help me a lot.
I am very happy, that every time that I need help, or I have a question regarding my phone, is always there to support me.
Thanks again
Lily”
“Francisco was very good at assisting me and it was seriously the best service he had ever had. I recommend that you go to this address so that they can help you very well and quickly.”
“I'm a current customer, had to replace my iPhone. I brought them and unlocked iPhone from Apple. The young lady running the front end was very helpful $10 for a SIM card, it took literally three or so minutes. She even dealt with helping me do some of the setup to recover my Apple account which she definitely did not have to do but she was more than patient with it and very nice. The store was clean and organized”
“Sandra was wonderfully helpful. She answered all my questions and set everything up on my new phone. She also helped me with installing every thing even putting on my new screen protector and case and getting me the accessories I needed. BEST customer service I have ever had!!”
“I want to thank David Lopez for his professional and excellent service on 9/14. David help me update my family's cell plan to one that included hotspot service. In the end the deal wound up being better financially for us, thanks to David's expertise. He reviewed all the options with me and we found one that worked best for our needs.”
“Third store today to fix or replace a phone - thank you to Angel and team for their patience, clarity and support! This store location is not easily seen, even though it’s right on Alma School - but so worth visiting for their customer support!”
“Very happy with the help I received ververy professionals I dont remember the two persons that help me last nigth on signal bute location but they both deserved employees of the month thank you so much”
“I wanted to take the time to write a quality review for Kassandra. She is such a helpful employee and knows customer service. It shows in her experience. I was in the store for a few hours Saturday Feb. 8 2025; buying the Moto Razor 2024, activating and setting up the phone. Kassandra helped me through the entire process. Bless her heart for being so patient in helping me. I really needed it. The phone setup had a few bumps with one of them breaking right when she opened to activate and she was courteous enough to do an exchange in the store to continue with the activation. She was doing all this buy herself while other customers were in the store and she was helping them out too. Wow ! I was soo impressed by her service. I felt soo bad that everything was breaking and I was taking her time away from helping the other customers. Eventually after a few hours, everything was setup on my phone, she told me not to feel bad and I left the store satisfied. I was so grateful she was there though because I don't know if any other employees had the same patience as Kassandra. Please give Kassandra her flowers for being such an excellent employee holding together the store by herself on a Saturday.”
“Brought phone some other store said it could not fix the screen and messed up the battery and wouldn't work, BUT these folks knew they could fix it and in 2 hours fixed and haven't had any issues. I highly recommend this place”
“I thought I had reviewed last year when I purchased my phone but I guess not. Today I returned to the store to get a warranty replacement of my screen protector. Christian had several customers in the store but was still very helpful, multi tasking and taking care of multiple customers at once. This store is my go to store for all things Verizon and I have had nothing but great experiences in the store.”
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“I had a great experience getting my screen protector replaced. Erandi replaced my screen within less than a minute and cleaned my whole phone and camera. She was so nice throughout the entire experience.”