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8:30AM - 8:30PM
1995 W Elliot Rd, Chandler
Mobile Phone Accessories
“I came in this morning at the open of the store with a broken iPhone screen. Diego was very helpful so he could have it fixed in approximately an hour. 30 minutes later, he let me know he was finished and the phone works great. THANK YOU”
“I didn't know what I wanted and came with a couple different ideas of what I was wanting to do with buying a phone etc and the gentleman helping me was patient with all of my questions and super helpful in getting me everything I wanted and needed all with a smile on his face!”
“Go see Diego. He was personable and efficient. Knowledgable and polite. By the time we were done he was on a first name basis with my son. We enjoyed taking care of what I thought would be an inconvenience. It ended up being a highlight of our day. Thx Diego”
“Wonderful experience, product was available, accessory promotion was AMAZING, Representatives and Manager in store were kind, helpful, knowledgeable. Justin helped our family greatly. Thank you. We always come to this location and have a good experience.”
“The young lady working in the evening (around 6 pm) on 1/28/23 was absolutely excellent in regards to customer service. There were technical issues and she managed the situation very professionally, alerting me to issues and her next steps along the way. She was also concurrently managing another, somewhat difficult situation. Both of us were a customer service challenge to say the least. She attended to us both and appeared completely in control. I’d say she’s well beyond her years in her social-professional talent. BTW…this is one of very few times I have provided any feedback. So impressive! To be clear, I have been in the same store multiple times since it opened due to location, and while it’s been “okay” I have come to expect a disengagement regarding actual service. More often it seems I’m just another problem they are forced to deal with-not all but most of the time.”
“I recently had the pleasure of having my phone repaired by Shohan at CellSmart I was absolutely blown away by the level of expertise and professionalism displayed by the person From the moment I walked in, I was treated with courtesy and respect, and my phone was handled with care. The repair itself was completed quickly and efficiently, and I was kept informed throughout the entire process. The end result was a perfectly functioning phone, and I couldn't be happier! I would highly recommend this place to anyone in need of phone repair services. Five stars and a huge thank you! ??”
“The manager Alexis was so great! She helped me switch over and went above and beyond to help get me set up switch my data over and helped me get a phone set up for my kid and helped with recommendations on apps for parental controls she was the only one In the store she had a heavy flow of customers with some complicated issues and managed it all with great patience! She was knowledgeable and an overall pleasure! She’s doing an amazing job as a manager!”
“I came into the store to separate someone that was on my account on to their own and the AMAZING MIRNA saw that the plans I had in my acct were not set up correctly causing us to spend an unnecessary $500 since February of this year. THANK YOU SO MUCH, MS. MIRNA, FOR CATCHING THIS AND LOOKING OUT FOR OUR BEST INTEREST.THIS IS WHAT CUSTOMER SERVICE SHOULD ALWAYS LOOK LIKE!!!! KUDOS TO MIRNA!”
“Went to buy a phone for my son and the guy who helped us was very professional and friendly. From start to finish took about 1/2 hour. I'd recommend this store for anyone looking for a basic plan”
“Ordered skin online only to find out the location for this business is near me, so i ended up wanting to stop by the physical location. Confirmed with the employee and he said it would be fine. Staff was very friendly and knowledgeable.I went for the clear iPhone 12 mini skin. I stopped by and he had my skin installed in less than 20 minutes, he explained to me how the warranty works, how to take care of it etc. Employee was very professional and clean with his work. Skin itself is very high quality, i was able to look at samples of the other skins that are offered and the quality is very high end. I’m really happy with both, my online shopping experience and my in person experience. Will definitely recommend to my friends and family!”
“I went in to get some help migrating my number from an old phone to one recently purchased and was having trouble doing it on line. There was only one young woman working, but she was so helpful, kind and supportive and was able to solve the problem rather quickly and adroitly, I think all in all it took less than 10 minutes to resolve this issue, awesome support!”
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“Dylan was amazing and truthful throughout my process changing to Verizon ! He helped in getting me a way better deal plus not to mention upgrade over my last carrier who upped my service and I didn’t even have 5G. If you truly want someone who will help you and care, He is the man and so worth the wait if he is overly busy Thanks Dylan for all your help and honesty I truly appreciate it! God bless!”