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“Although I generally use the ATM, when I do go into the lobby I have NEVER had a problem. Staff there has always demonstrated professional attitude, always willing to help when I have a question or concern.”
“As a real estate agent, I had the privilege to work with various lenders, banks, and credit unions and I am truly impressed by the exceptional service, professionalism, and level of care my clients received from Copper State Credit Union.As first-time home buyers with no credit history, my clients were faced with rejection time and time again. Copper State Credit Union stepped in and made this young family's dream of home ownership come true. Not only were we able to help us close on time, but they went above and beyond to make my clients comfortable and make their home-buying process hassle-free.The loan officer, Eric Allen, met with us on Saturday and helped guide us through the application process with his knowledge and genuine care. Kim, Mary, and Shelly from the processing department made sure to communicate with me and my clients frequently, keeping us informed and making sure our files were up to date from start to finish.I am truly grateful for Copper State, and I would highly recommend them to all my family members, friends, and clients! Thank you!”
“Dani helped me with setting up two business accounts and kept everything straight forward and easy. Even when I had the wrong info they were awesome. Thanks guys”
“I had a wonderful experience at this location. Actully I had some kind of a hold on my account and was not able to transfer my money or withdraw it. Alien went above and beyond to get my issue solved. He called me every other day to give me updates and was super professional and super kind. I could say he was more worried about my issue than me. I can't thank you enough Allan. You are the best.”
“The individuals that work at this bank are always helpful and go above and beyond to make sure your questions are answered. They are always smiling and make you feel welcome as soon as you walk up to their counter. I had a situation where one of the other branches could not solve my problem and the teller at this branch saw the problem and took care of it immediately.”
10AM - 4PM
3110 W Carefree Hwy, Phoenix
Banks
“Because Valen Villanera’s service is so good, I dedicate my first GOOGLE review to you.The company arranged to open an account at this bank. Even though my brother's English was poor, the account opening process was very smooth. Valen Villanera slowed down his speech and I used GOOGLE Translate and he didn't serve me impatiently.Subsequently, my account was locked because my brother made a mistake in online banking. I came to the site without making an appointment. Valen Villanrea immediately helped me deal with it. He called the credit card customer service from his office and also provided Chinese conversation service. The process unlocked the account in less than half an hour. Thank you very much and I can only recommend Valen Villanrea.Valen Villanera is my HERO. ★★★★★”
10AM - 4PM
3110 W Carefree Hwy, Phoenix
Banks
“Alvin went above and beyond for me and I was so impressed by the customer service he provided. I was a victim of fraud and my accounts were locked but Alvin explained and walked me through the process of getting access to my accounts. I am very grateful for people like Alvin.”
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“I recently switched from USAA to MidFirst Back. USAA back in the day was the little back that could; to the big bank that can't. It is refreshing to coming to a bank that treats you well and knows your name within the first few times you come in. The customer service is top tier.”