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“Although I generally use the ATM, when I do go into the lobby I have NEVER had a problem. Staff there has always demonstrated professional attitude, always willing to help when I have a question or concern.”
“Skylar Lay at the Anthem branch helped me out of a bad situation. He is knowledgeable as well as polite
Every person here is smiling and friendly
I highly recommend them”
“The staff is always warm and welcoming. As much as I love the staff inside we really need an exterior ATM in the front lobby for off hours. Every home I come to the drive thru ATM there is at least 5 cars ahead. Please put a arm in the exterior lobby .”
“On 6 February at 9:24 am I purchased a cashiers check from Chase Bank (34630 N. North Vly Pkwy) for $429 to pay for repairs at Wilhelm Automotive in Anthem Arizona. At 10:03 am on 6 February I returned to chase bank to deposit the cashiers check back into my account. The teller who prepared the cashiers check was also the same teller who again helped me. She then asked me why I didn't use the cashiers check. I then told her that the supervisor/ manager at Wilhelm Automotive told me that she attempted to call Chase Bank to clear the check but no one responded. She then told me after I gave the check and key fob for my car, that I need to go back to Chase Bank, get cash and bring the cash back to pay for repairs that were supposed to be done that day. When I asked for my key fob back to do what she just asked, she had the AUDACITY to tell me she cannot give me my keys back until I paid for repairs while holding the cashiers check! I am a Disabled Retired Veteran. I have never been so blatantly disrespected. This triggered my chronic PTSD. I continued to vent to the teller to explain the impact of this disrespectful treatment. When I was finished venting I immediately apologized to the bank teller. I thanked her for her patience and understanding. She explained that she had never heard of this situation before. I really appreciate everything the teller did to help me and I would like to give her 5 stars! I will recommend Chase Bank to all Veteran Organizations I'm associated with. Again thank you to the bank teller who helped me!”
9AM - 4PM
3110 W Carefree Hwy, Phoenix
Banks
“All of my experiences have been fantastic with the team at Bank of America. From the tellers to the Merrill Lynch staff… Everyone was kind, thorough and very knowledgeable about the products that they offer. I'm very proud to be a Bank of America customer.”
9AM - 4PM
3110 W Carefree Hwy, Phoenix
Banks
“All of my experiences have been fantastic with the team at Bank of America. From the tellers to the Merrill Lynch staff… Everyone was kind, thorough and very knowledgeable about the products that they offer. I'm very proud to be a Bank of America customer.”
“The individuals that work at this bank are always helpful and go above and beyond to make sure your questions are answered. They are always smiling and make you feel welcome as soon as you walk up to their counter. I had a situation where one of the other branches could not solve my problem and the teller at this branch saw the problem and took care of it immediately.”
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“The people are friendly but the promotional offer is weak and suspect. The promotion only allows 45 days to fund your account with a direct deposit but social security does not make the change quick enough to meet the banks requirement. Most banks allow 90 days to have a direct deposit. So social security recipients be aware.
Edit Update: Went to MidFirst Bank and after contacting SSA were able to get my SS direct deposit changed to an earlier month. Nikolina helped me with the contacts when my computer was not allowing access. She indicated that the home office was going to review the timing for SS Direct Deposits.”