Kohl's is a favorite store for shopping for family and friends, known for carrying favorite brands in fashion, footwear, beauty, and home decor. Customers report that the store is super clean. The staff receives consistent praise for being very pleasant, helpful, patient, and friendly, with specific employees highlighted for being truly outstanding, incredibly knowledgeable, and attentive. Shoppers appreciate the hassle-free returns and note that employees quickly identify and resolve issues while remaining pleasant. Some customers express a wish for the store to carry a more extensive selection of clothing for older demographics, desiring choices similar to other department stores. Overall, experiences at Kohl's are described as fantastic, enjoyable, and stress-free, contributing to a positive customer experience. The store's environment, along with its helpful staff, makes shopping safe and easy, whether in store, online, or via the mobile app.
Clean and friendly staff, great deals most of the time too on the clearance section.
May 2026
Lady was really nice back where you return Amazon and then I bought a few things for grandchildren and the lady that checked me out at the front was soooo nice! Nice to talk to real people and not phone ai robots
May 2026
Lots of different merchandise here, but mostly women’s clothing. There were several employees working and they even have an Amazon return dropoff back where the restrooms are. There are several self checkout stations and lots of parking spaces.
