Food City is a grocery store known for its friendly and helpful cashiers, who provide excellent customer service. Customers appreciate the clean environment and the store’s good security, with some noting the efforts of staff in maintaining safety. The selection of fresh meat and tortillas is a highlight, and the store is well-supplied with various products. However, some shoppers find the layout a bit confusing, leading to unnecessary laps around the store. While most experiences are positive, there have been a few issues, such as a customer being denied the purchase of a damaged item. Fortunately, complaints have been addressed quickly by management, showing a commitment to customer satisfaction. Overall, Food City offers a reliable shopping experience with fresh food and a supportive staff, making it a decent choice for grocery needs.
The thing I found that I didn't like is that you have to ring up your own groceries. We had a cart full and they only have self serve registers open in this location. IT made it very hard to scan everything ourselves. I wouldn't do a major shop here again.
June 2026
I like the Tiki Punch soda and the prices and selection.
June 2026
On 6/5/2026.Friday.I was so well taken care of by Catherine.I bought some stuff at the automatic cash register and It did't give me cash back offer.So Catherine was aware of my problem and took me to her register and It was taken care of by Catherine.Excellent customer service.Made my day. THANK YOU.
