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“Great location, staff specially Roberto was friendly, patient and knowledgeable. He answered all my questions. I was able to get in and out very quickly. Thanks Again Roberto!”
“Dude who runs the shop is super nice! Faster and cheaper than u break I fix and waaay faster and cheaper than going through apple. I highly recommend using this shop”
“Amazing experience, they were fast and only use the best components!! EXTREMELY happy with their work and are priced fair, I highly recommend them for phone repairs and will use them in the future for all my repairs, very trust worthy and professional. I'd give them a 6 star rating if I could!”
“We received the kindest, most accurate help with our phones from the AT&T specialist Ramon. The store at Indian School and 36th street. We value the service and kindness. donna”
“I was having problems with my phone the past week got in contact with multiple representatives and the problem was not resolved so I chose to come in Luis was very helpful was able to explain what was going on and fixed the problem in a very timely manner!”
“The other day I came to this location for my phone service. I was helped by Yessenia. She was very patient with me and helpful and kind. I appreciate her and would highly recommend this location and Yessenia.”
“Estrellita was very cutesy, very demure, and helped me out a lot, she takes her job very seriously and demonstrates knowledge and skills. It is a pleasure leaving this review! Keep it up Estrellita, and thank you for being so patient yet so efficient.”
“One of the best locations in the state of Arizona , they have new team I call it team Madison the young lady that works there she’s awesome very helpful very nice they make you feel so comfortable with there respect to customers the previous team was not all that but I think there making this location better with the new team they have , Madison was great she helped me and I’m very satisfied thank you AT&T for bringing her to this location I wish there’s more people like you in the world Madison keep up the good work thank you so much”
“I came in after I realized that I had been overconfident buying a new phone online and thinking I could set it up myself. Bryant and Cristal were kind, patient, and efficient, and made getting my new phone working look as easy as I had mistakenly hoped it would be. So glad I swallowed my pride and came to them for help!”
“Great service!!!!! Both Adam and Moe really, really helped me, my husband, my mother, and father out!! We all bought new phones at Luke AFB and had them sent to house- which was great- until it was complicated. I brought the phones in to have everything transferred over which they did for mine and husbands phones- my parents phones iOS was too old to transfer, but they were able to get the service transferred (which was great), and they will just have to go to Apple Store to get the rest of data transferred. It was great to have their help to get everyone up and running. Thank you so much Moe and Adam!!!”
“This store was very helpful. Every time i need something they have it and if they don't the order it and it gets here the very next day. There costumer services is always looking to help in any way and there very kind.”
“The staff explained the process clearly and provided a fair estimate upfront, which was reassuring. The price was reasonable, especially compared to Apple’s official repair service, and the quality seems just as good.
Overall, I’m impressed with their service and efficiency.”
“Good morning I just want to say and give props to Eddie that he did a really really good job I'm a boost customer I'm going to continue to bring people over here and just out of my daughter in line..God bless”
“Great service. Super kind and helpful Gabriel was kind to us and provided us with a vary fair experience. Thank you. Thanks for the blanket she loved it brother ? ???”
“Pedro and Alissa were awesome!! I brought in an older phone and they were very patient to upgrade my phone. I would recommend anyone to go to this store and get excellent service!”
“On 6/30/2025 I entered AT&T in Phoenix,AZ in search of a new cell phone. I was approached by the best salesman I had ever had in cellular sales. I felt confident that I would be taken care of ASAP.
Eddie Velasquez was wonderful. He selected several phones. We worked together to make the sale happen. I have a new phone. Thank you from the bottom of my heart.”
11AM - 6PM
3555 W Van Buren St #110, Phoenix
Mobile Phones
“I changed from Metro to cricket, this store has very good customer service. I highly recommend it. Hundra helped me change and I really liked her help, thank you”
“The attention was very fast and friendly, they solved the problem and improved the conditions! I am very satisfied with the solution thanks to Mr. Sergio who attended to my case that day :)”
“I love the excellence service they give in this store, the best prices, the best plans, the best phones and most importantly, the best customer service. No other place has such good customer service as Metro on 32 Calle and Thomas.”
“Came into store and Jesus made me feel welcomed. He attended my issue and made sure it was solved! Amazing person!!! Coming back to this store for future purchases.”
“My daughter was down for Thanksgiving and left her phone on top of her car. Well, not noticing, she drove off and as you can imagine, that screen did not survive the impact. Frantic, I called many repair providers and they all went straight to voice mail! Then I called sun cellular. I remember his name today, Ian. Ian for sure heard the stress in my voice as I didn't want my daughter to drive all the way home without a phone; he was so helpful and kind.! He assured me that his tech, Alex, would be there promptly despite it being a holiday. And within 35 minutes of me calling sun cellular, Alex was there. He had my daughters phone fixed in 7 minutes! If you ever need a repair these are the two you want to handle it! Thanks again Alex and Ian!!!”
“Best AT&T store ever! The whole team is super helpful and friendly. They work together, and if they run into anything, they always know exactly who to ask to get it handled. I’ve never met a team so driven to earn your business and always willing to find different ways to help. Keep it up!”
“Good services and help fix phone and people that need to come I recommend people to come get the service that they need and he is a very helpful person that I ever meet that fix phone thanks you very much I should’ve gone in ??”
“There were other locations closer to where I live, but I chose to visit this one today because of the good reviews. I understand why this location has 5 stars - Loree is lovely, knowledgeable, patient, and funny! I really appreciate her helping me set up my new phone!”
“Jorge! By name he gets my praise. I was recommend to come to this particular location because they are helpful and knowledgeable. Let me add understanding, kind. All the nice words! Thank-you Jorge!”
“The staff at this location was really helpful and respectful porting over my numbers from metro and offered the best prices around. I would definitely recommend this store.”
“The BEST!!! This is the only place I come to get any mobile devices for the whole family!! He has great customer service and will help in any way he can! If you need any type of mobile assistance please come visit him and explore the different varieties of phones tablets cases and services he has in stock! Thank you and I will see you next time! ?”
“A couple days ago I walked in this specific store. I was afraid of the customer service because in other stores they were kinda rude; but this guy "Leo" was really nice, treated me really well and helped me to find everything I was looking for. 100% recommended, whoever hired him did a great job.Plus, the store looked clean and organized.”
“Great customer service. The store closes at 7pm. I called the store to let the gentleman know that I was running late because of Friday evening traffic. He promised to wait for me. I got there at 7:10pm. For real, he was waiting for me. He was very professional and promised to get my phone ready the next day. And he did. I like that.”
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“Love the store setup looks great! All of the employees are nice and the manager “Lidia” was very helpful with the transferring process from Verizon to AT&T. Would recommend to my family and friends.”