O'Reilly Auto Parts in Phoenix, Arizona provides a wide range of auto parts, tools, and accessories to meet customers' needs. The store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program. The staff, including the assistant manager Lou, are known for their excellent customer service, with customers praising their helpfulness and willingness to go the extra mile. Whether you need a new battery, air cabin filter, or any other auto-related item, O'Reilly Auto Parts is a reliable and customer-focused choice in the Phoenix area.
I needed an auto battery. Lavelle was the first peron I spoke with on the phone. He was very congenial. This continued when I went in the store to buy the battery. He enven showed empathy toward my having to buy a battery which was unepectedly. All retail personnel need to be like him.
November 2025
Excellent customer service! Nice, personable young man! Wish I could remember his name. He expertly replaced my headlight!
November 2025
Luis was knowledgeable and courteous and I loved going to that O'Reilly's auto parts.
