The Renaissance Phoenix Downtown Hotel offers a pleasant experience for its guests. The well-maintained and clean facilities, including a pool and workout area, provide ample amenities. The staff are praised for their excellent customer service, with one guest highlighting the exceptional assistance from Robert at the front desk. The hotel's location is great for conferences, and the lobby renovation creates a beautiful and impressive first impression. However, some guests have noted issues with thin walls between rooms, dated bathrooms, and problems with air conditioning. Overall, the Renaissance Phoenix Downtown Hotel provides a generally positive stay for its visitors.
Perfect location for downtown Phoenix concert and baseball. Hotel is dated not worth the price I paid. Lobby is nice. Hotel restaurant was good. Parking is expensive .
September 2026
Hotel was very nice and the staff was even nicer. HUGE shoutout to Ky at the valet station for giving us GREAT advice on what to do and where to go! Truly made our trip better!
September 2026
It’s a bit old room and no boiling water kettle in the room as well as not supplying by the hotel.
