Sheraton Phoenix Downtown is a well-rated hotel, ideal for both business and leisure travelers. The rooms are cleaned daily, offering plenty of space and comfort, though there have been reports of inconsistent hot water. The hotel is conveniently located near the Convention Center and various restaurants, making it easy to access nearby activities. Safety is a priority, with a well-lit environment and options for escorts. Guests appreciate the hotel's walkability to major attractions and public transport.
Dining options are limited, with additional surcharges for room service delivery. The hotel features a restaurant and bar with a vibrant atmosphere and a sunny rooftop pool. Conference rooms are suitable for events, and the lobby bar serves as a popular gathering spot. While parking is convenient, some guests have noted issues with internet connectivity and temperature control in the rooms. Overall, Sheraton Phoenix Downtown provides a clean, safe, and enjoyable experience for visitors.
Excellent service, clean (and beautiful) facilities. The lobby and lounge area are open, functional, and inviting. I love the private pods and shared spaces...ideal for business gatherings, meetings and socializing. Would definitely recommend this hotel if you're in the Phoenix area - hope to be back again!
October 2026
There for a work event and the hospitality staff was wonderful. Ballrooms were lovely for the event
October 2026
Nice hotel in busy part of town and close to all venues in entertainment district
