This U-Haul location on McDowell Road is noted for its excellent and consistently helpful customer service. Reviews highlight that the staff is friendly, knowledgeable, and goes above and beyond to assist customers. The facility is described as exceptionally clean. Customers report that representatives effectively resolve issues, such as vehicle problems, by finding helpful solutions. The management team receives specific praise for being attentive and ensuring customer needs are met regarding storage units and payments. The location is also recognized for reliably having the required truck sizes available, even on short notice. Many customers state they would recommend this location and use it again.
I always have awesome moving experiences with this location. The customer service is excellent, obtaining the vehicle is always clean and runs well, and the return process is seamless and takes another thing off my plate. Thank you !
July 2026
Love the Staff! Love the location! I consider this store my UHaul garage!
April 2026
Attendants seemed to be poorly trained and somewhat confused. The whole experience was confusing to me, tho' we did muddle through to get the rental accomplished.
