The UPS Store #4120 in Phoenix is a locally owned and operated business that provides a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the helpful and patient staff who go above and beyond to ensure a positive experience. Attendants have been recognized for their outstanding service, with one employee assisting a customer in sending important paperwork and changing shipping dates last minute. Another standout employee, Cayden, is noted for his exceptional customer service and willingness to help, even coming to a customer's car for a notary service. Susie also receives praise for her knowledge and pleasant demeanor, making each visit enjoyable. Overall, customers feel confident that their services will be fulfilled exceptionally at this location, making it a preferred choice for many.
Susan was so incredibly helpful. She really made my day helping me with printing a document
June 2025
Susie was very helpful with my amazon shipments an returns. Great experience!!!
June 2025
Coy is AMAZING he saved me BIG time . Long story short I dropped a package day before , thankfully it hadn’t gone out yet , he was able to change the shipping to a sooner date because I screwed up on the original shipping date . Excellent customer service , he went above and beyond and was so helpful and kind
