The UPS Store in Phoenix is a locally owned and operated one-stop source for packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Reviews describe a great experience with a super clean, very organized, and very welcoming store. The staff is noted as great, fast, knowledgeable, super helpful, pleasant, patient, kind, and showing compassion. They answer all questions and are helpful in finding the most cost-effective shipping solutions. Customers report feeling accomplished and satisfied, with one noting the service turned a bad experience into a good one. The store is also highlighted as a great place for quick, self-service Amazon returns.
I was having an issue with getting clear backpacks delivered by FedEx to UPS. Brooks was so helpful, kind and considerate. He made sure we had those backpacks for a health fair on the Navajo reservation. Thank you Brooks.
April 2026
The employee greeted me in a friendly manner, was enjoyable to interact with & had a positive, fun personality.
April 2026
Very efficient and friendly! Bert was awesome, helped save me money on printing and was delightful to interact with. Would recommend this location
