The manager is a delight, reasonable, decisive, and informative. She has hired a new member that is helpful and personable. He went above and beyond my expectations and I left with shoes that I love!
Big 5 has a wide range of products. Staff is very knowledgeable and helpful. Definitely customer service oriented. I asked them to hold a sale watch for me. They held 3 models aside for me to select from. I will return to shop at Big 5 in the future.
Bought a Lifetime Tamarack Pro 103 kayak. This is the 3rd kayak I've purchased from Big 5. Excellent model for fishing with an unbelievable, unbeatable price. The courteous and professional service was a plus!