DICK'S Sporting Goods in Scottsdale is a go-to destination for sports, exercise, officially licensed, and outdoor equipment. It carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. The knowledgeable staff and service teams help customers find items like baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Reviews highlight exceptional shopping experiences and customer service. Staff members are described as incredibly helpful, friendly, patient, and expert, going above and beyond to assist. They provide great advice, help customers try multiple items, and work to ensure complete satisfaction. One customer noted the staff's effort in resolving a delivery issue with a third-party service. The General Manager and Assistant Manager are commended as great leaders who provide excellent communication and the best customer service. Some customers noted that certain items were not in stock and that the largest size for many men's products was XL, with limited 2XL availability that was considered overpriced. However, the extremely kind customer service was a consistently positive aspect mentioned across reviews.
Went looking for kids shoes had to track down and ask for help . Help was not.good all they did was get shoes and do like a dump and run then you got to ask for help again no return to see if all good.
July 2026
Terrence got me right. Size 13 usually never in stock so I got shout him out. Ladies he got a charm to him too, holler at the boy Terrence
July 2026
By far the best store I’ve been to! Thank you, Terrence, for helping me and my family find the sneakers we were looking for. The customer service was outstanding. Shoutout to Terrence and the entire team for providing such a great experience!
