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“Chapman Jeep 5 minutes down the road quoted me $2,500+ for a rear main seal, transmission pan seal, and more marked "URGENT!!!".... Marshalls took 3 hours to look it over and explained to me that it was only a minor rear main seal leak and that it was effectively benign.
Recommended I keep an eye on it and to save my money... Unbelievable Chapman would stoop that low for a buck... and I'm so thankful for Marshalls!
Needless to say, Marshalls is my new mechanic, and a mechanic I can trust!!! Highly recommend”
“Great service. After turning rental, they took me back to car repair shop to pick up my car. This is second time, within a year, that I used Enterprise rentals and both times I received excellent service. Enterprise will always be my first chose.”
“Mike is the best! Mike is very easy to deal with, super friendly and very accommodating. I would definitely recommend Mike when you are in the Scottsdale area. We will see you next year Mike! Thank you for the excellent service.”
“I have to say that I’ve rented many a cars in my past - quite a bit from enterprise and others. Of course after uber showed up it changed stuff a bit however I’m going to be honest about my experience at THIS location (1815 N Scottsdale Rd in PHX) and let me just start by saying that they were - by far - the BEST team I’ve ever encountered (and in not young). From the minute we arrived we were promptly greeted with warmth and professionalism (maybe that’s just a PHX thing) Immediately the greeter hoped on the computer and it was like watching a symphony- one asked all the pertinent questions to confirm our reservation while the others grabbed keys and tablet to walk us out to our vehicles with options if we wanted to upgrade. The team was ready willing and on point in expediting us since there was a line forming upon our arrival. We were prepared to pick up our rental and the team was prepared to attend to our needs. No BS and no laziness. They were all smiles, greeted us and got us on our way. Kudos to the entire time. Nice job ladies and gents. And if anyone says otherwise, it was them who were not prepared. I give this location 5 stars!!!! Hey Mister C, did you share my feedback with your boss? :)”
“Obviously a collision center isn't a place people want to go, but if you need one, you want a good one. This was a fantastic experience. D. Hale was the absolute GOAT and helped me not only with the actual car estimate itself, but also other logistics and just making it through the process.”
“Jason’s customer service at the Enterprise on Scottsdale Rd and Shea, was spot on solid, even when he was swamped working solo for some time he was welcoming , informative and took time to explain details on returns and pick ups. He’s a hockey fan too…bonus.”
“I had an outstanding experience with Sintia V. at Enterprise Scottsdale Exotic. She went above and beyond to help me secure a specific vehicle I was hoping to rent. From the very beginning, she was responsive, professional, and genuinely committed to making it happen.
Her excellent customer service, attention to detail, and willingness to go the extra mile made the entire experience seamless and enjoyable. It's rare to find someone so dedicated to ensuring a customer leaves happy. Thank you, Sintia, for your exceptional service, I truly appreciate all your help and highly recommend working with her!”
“I rented a one-way rental for a small move and Matthias was excellent and very helpful. The van was in great condition and all went well with travel. Thanks again Matthias for your help.”
“This place is insanely awesome, the staff are so nice to you. It feels like you have known them forever.
Great auto selection at great prices. I would highly recommend this location to anyone.”
“Entire staff absolutely knows to deliver customer service. Five stars all the way around, this team seems willing to go above and beyond to make sure their customers become returning customers.”
“This location is under new ownership! Garrett was super helpful and knew what to do with my complicated car exchange. I rent cars often and will only go here when I need a rental car”
“We needed to rent a car following an accident. Our first contact was Torr Campitelli. Torr was so professional and genuine. A true class act. He made the experience so worthwhile. Their biggest challenge was a lack of choices for cars. Not Torr's doing”
“Jimmy was very helpful in getting me a car and was very friendly. Car smelled horribly of marijuana though which is why 1 star is off. Their customer service was great is why I gave 4 stars.”
“I had a great experience here. It was a really chill pickup/dropoff. I like that it's in a nice hotel. Both employees I interacted with were super cool. The second guy gave me a credit for something I hadn't really considered to be credit worthy. Definitely will rent from here again when I can. Oh yeah, car was nice too.”
“I didn’t catch the name of the gentleman who helped me check out my rental car but he was great and prompt. This was a very easy and simple company to work with while my car was getting fixed up. Thank you!!”
“Very friendly helpful staff they work with you to ensure you have the best experience. My company has me and a few others in town and we have rented a few cars each they have accommodated us for everything highly recommend this location”
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“I had an amazing experience, all thanks to Sydney. My car got damaged, and i had lot of large and heavy items to move. She went above and beyond to help me transfer everything and made what could have been a very stressful situation so much easier.”