Mattress Firm Silverstone is committed to helping customers get their best sleep every night. Their Sleep Experts undergo over 200 hours of training to provide personalized solutions, including mattresses, bedding, and essential accessories. Customers can shop with confidence, knowing they'll get low prices on top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta, along with a Love Your Mattress Guarantee and a 120-Night Sleep Trial. The reviews highlight the exceptional customer service provided by the store's associates. Sandra, in particular, is praised for her knowledge, patience, and helpfulness. She listened to the customers' needs, explained the differences between mattresses, and even found discounts to ensure they left as happy customers. Another associate, Jordan, also went the extra mile to locate specific mattresses for a customer's vacation rental property. Overall, Mattress Firm Silverstone provides a great shopping experience, with knowledgeable and attentive staff, a wide selection of top-quality mattresses, and a commitment to customer satisfaction.
Hi, I was accidentally sent wrong mattress but was busy with a patient for months and wasn't home. Even though the time had expired. The agent Chris worked Diligentlyto get the situation corrected! He went OVER and Beyond for me and I really appreciate him and the company!! I would definately recommend this Company.
May 2026
Dara greeted us right when we walked in. She was very knowledgeable and walked us through the different mattresses. She was very professional, courteous, and polite.
May 2026
Chris was amazingly patient, helpful and personable in our search for the right mattress. He was sensitive to our price concerns and ended up helping us choose a mattress. We are thoroughly excited to be getting delivered this week. Mattress firm is fortunate to have him.
