Kyle and Colton are the best!!! I had 2 separate issues a month apart that customer service through tmobile and the warranty company would NOT help me with at ALL.Both times these 2 took care of me no questions asked.They both went above and beyond and this is my new go-to location!!!
November 2023
Minimal customer service for a minimal carrier, sounds about rightUpdate: came back 1 yr later to ask questions about billing.... employee literally just read what my phone said and instead of elaborating, just said to call 611.... like what even is the purpose of paying employees if they just refer tou to the app? Waste... read full comment
August 2023
The sale people at this location has no customer service skills at all. They don’t acknowledge you when you walk in at all. I came in to make a purchase and now I don’t think I will ever come back to this location. Great Customer Services skills goes a long way. Potential customers can become lifetime customers!!!