The UPS Store #4990 in Scottsdale is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the welcoming atmosphere, with staff members like Liz, Elicia, Natalie, and Jose receiving special mentions for their patience, kindness, and professionalism. The store offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers often describe their experience as fast, easy, and efficient, highlighting the store's well-managed operations. Many note that they drive out of their way to visit this location because of the consistently courteous and knowledgeable staff. Overall, the store is a trusted, locally owned business that makes every visit a pleasant experience, helping customers with their shipping and mailing needs in a friendly and professional environment.
The staff is amazing. Friendly and always helpful. Efficient , rarely any wait time
June 2025
The staff was very knowledgable, efficient, and friendly. Easily the most complicated task I had to complete at a UPS (applying for a visa) and hands down the best UPS store experience I have had!
May 2025
Excellent customer service. Very polite & friendly with customers. A very welcoming atmosphere. I must say Elicia, was VERY patient with me. This is my new place of business.
