This Verizon store in Scottsdale provides mobile, 5G home internet, and business services. Customers report a great experience with fantastic, helpful, and knowledgeable representatives who handle situations with grace, professionalism, and prompt respect. The staff is described as extremely helpful, friendly, professional, and phenomenal with outstanding communication. The store is clean and offers convenience through online appointment scheduling, orders for in-store pick-up, free 2-day shipping, and same-day delivery where available. Many highlight the excellent customer service received during visits for upgrades, replacements, and complicated transactions.
Tyler was awesome helping me with internet and a new phone !
March 2024
It was my first time to this location and I received some of the best customer service by Joshua. He was extremely helpful, friendly & professional. Thanks Joshua !
March 2024
Lisa and Jay were fantastic. I came in with a complicated trade in situation and they handled it with grace. Store was clean and everyone I saw come in was handled professionally, with prompt and respect.
