This Verizon store in Scottsdale provides mobile, 5G home internet, and business services. Customers report a great experience with fantastic, helpful, and knowledgeable representatives who handle situations with grace, professionalism, and prompt respect. The staff is described as extremely helpful, friendly, professional, and phenomenal with outstanding communication. The store is clean and offers convenience through online appointment scheduling, orders for in-store pick-up, free 2-day shipping, and same-day delivery where available. Many highlight the excellent customer service received during visits for upgrades, replacements, and complicated transactions.
I purchased an Apple 3 watch for my Grandson and added it to my plan. My sales associate was MATTIE. Mattie did a great job explaining the features and benefits of the watch and the financial impact to my Verizon plan. Great service from a great team at a great company.
March 2026
Leek and crew saved the day literally when my work phone went blank. So very patient, knowledgeable , and professional. Great customer service team was efficient and incredibly supportive during tech crisis…. Highly recommend this location for your needs!!! Thank you all !
March 2026
Mattie was great. Did the job done that no one else could have done it in past month and the half.