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“We were in the AT&T store today and we had THE BEST experience with AJ.
He was knowledgeable, thourough and so patient with my questions as well as my husbands. He never rushed us even though there were people waiting. He is a real asset to AT&T.
Mary”
“Great service and customer care. Maraya and Angelina were the best. Very skilled in all cellular device aspects. I was there getting a new phone and saw them deal with a variety of customers and they handled each one seamlessly. 10/10”
“I needed a power cord for my new phone to enable car play. I couldn’t get it to work and a young lady named Monique was kind enough to come out to my car and show me. Being a senior I was so grateful for her assistance. Many thanks to her and Eddie the young man that rung up my sale. I’ve been at the store several times and the staff are all wonderful. Many thanks”
“The staff were friendly and professional. I’ve had some bad experiences when having to go into a Verizon store and was totally prepared for my experience at this store to be the same. I was very surprised and how helpful the staff were and I did feel like they helped me maximize my savings on a new device. The only issue which I’ve experienced was that I set up an appointment online and received a text saying that my appointment was scheduled. When I arrived at the store they didn’t have an appointment scheduled for me and I had to wait to get helped.”
“Chris, on Waddel Rd by Walmart helped me out so much Today. He is an expert. He fixed my broken phone. He is caring, polite, just a Beautiful Person. Thank Him specially from me. Sincerely dee U.and my angel Gerry.”
“Very great customer service, staff went above and beyond to help me out and make sure I left with all my questions answered. Will definitely be coming back as a happy customer to this location”
“My wife and I wanted to upgrade our old Samsung S10 phones to the latest S25 Ultra phones. We have been T-Mobile customers for 9 years. At this kiosk we dealt with store manager Jonathan Lucas. He was extremely helpful, and took the time to explain things in detail. Even though we did not get the unlocked new phones there, he did show us the benefits of a specific phone plan upgrade, which we signed up for with him. We highly recommend Jonathan and this kiosk inside Costco. We never felt pressured to buy anything, just so he could get a commission (like we did at the T-Mobile store at Prasada Gateway Ave. and Waddell Rd., nearby).”
“I was in this Verizon twice this week to get some support. I didn't even need to buy anything more than the protective cover for my phone. He spent so much time with me both times, and was so kind and helpful. Be sure to ask for Aramis. He won't disappoint.”
“I would highly recommend this store Anabel was so great ,I was so much trouble for her I was frustrated she was kind theManager Elizabeth bragged about how well she handles her customers she's the best ask for her”
“Pasha is the BEST! You can't get better service, or deals for such quality phones and plans! He really cares about the customers, is patient, and goes above and beyond to help! You just don't get this kind of service anymore. I highly recommend this location...no contracts, low rates! :)”
“Went in today because my son’s phone wasn’t working. I wish I would’ve got the names of the two people who helped us, but the went above and beyond to help us figure out the problem. Great customer service, the store in Litchfield needs to learn from these guys.”
“Seth at this location was freaking amazing. Best customer service I’ve ever experienced at Cox. Great communication from start to finish and was super helpful getting us set up for service! Thank you!”
“Standing ovation for MITCH!!! He us very knowledgeable, takes his time and explains everything down to the tee!!! If you go here, deal with Mitch!!! Great job Mitch!”
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“If you get the chance, ask for Oscar. While everyone there were exemplary employees, Oscar went above and beyond to help us prank my son for Christmas. Oscar has changed my view of salesmen. He’s old enough to clearly have pride in his store as well as his product, yet young enough to understand what the younger generation likes in a phone. He’s just about as far away from being rude and impersonal as an individual can be.
This store, the employees and the company as a whole, are miles ahead of T-Mobile’s customer service. I wish I’d switched over sooner. If AT&T doesn’t embrace this gentleman’s work ethics, another company will.”