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August 2023
Called multiple times before coming in regarding a check, drove an hour to them only to be told the complete opposite thing. The manager there was rude and didn't even acknowledge me regarding the situation
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June 2023
Constant issues with login on their app. Will not recognize face ID for more than a couple days. Then you have to reload your credentials.Other than that, rates are inline with other banks. Branches are far and few between. Overall just average experience.
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April 2023
They make it more difficult than it should be to payoff a loan early. Will not finance any other loan with American First Credit Union.