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“I’ve been to this UPS store a few times now. Colin is always super helpful and attentive, and has always greeted me when I walk in. The manager Angelica explains all shipping options to me so I know what’s best for my small business. The third guy working there (Binniam?) is always smiling and patient when he helps others. There is a UPS closer to me, but I go out of my way to visit this one because of the staff. Keep up the awesome work!”
“Unfriendly employees. I walked in and smiled and said "hello" and they both ignored me. As I was leaving, I smiled again and said, "have a nice day." No reciprocation.
Update: I stopped in again recently and there was a new set of employees who were friendly and helpful. Increasing my rating to 4 stars.”
“I have been using their service for a week they helped print shipping labels, packaging and taping for you. Shipped from small to very large packages. All packages has been handled very excellent and delivered to family/ customer they all received their stuff I'm very happy with the services.”
“Andrew is an amazing employee who helped me in Every aspect. He was courteous and attentive and streamlined a delivery for me that I thought I had missed. 10/10 service.”
“Jenny & Susan were so helpful, accommodating and patient for the out of state move for my daughter moving from Chicago to ASU. They were so incredibly helpful throughout this process! We so appreciate your help to make this move stress free!
Thanks again Jenny & Susan!”
“They process incoming packages very quickly, usually within 1 hour! Probably not the best option for those not living on campus, but the location is very convenient for those of us in the dorms.
One note, though: They have a policy of returning ANY packages that do not match the name on file EXACTLY. I almost lost my package because the seller truncated my last name (100% their fault, I gave them the correct name), IMO if a package is sent to your mailbox (and especially if the first name and last initial match), they should at least let you know...
but hey, it's just the policy's fault, and the employees were very accommodating when I asked about where my package was”
“This is a small, locally owned mail shop with novelty candy and soda in the store. Notably, they open earlier than nearby post offices. The ability to mail packages before 9am during the week is very useful.”
“I need 8 images printed & laminated - the store was very busy but the three UPS Store employees were working hard & did a great job. Hannah specifically (who helped me) was fantastic. Everything turned out great - thank you!”
“I went in today with three international packages, and four domestic, thinking it was going to be insanely expensive. Turned out to be just $12 after the amazing Tanya helped me out. She was overly kind and even talked me through all of my different options. I will definitely be using them in the future!”
“Best post office ever. I know my user name is suss, but you muss truss this is the best staffed location in the state. Beautiful helpful and patient humans work here. A+ Done get me started on the shipping times as of late SUPER FAST. THANK YOU!”
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“Every employee I've met here is amazing. They go above any beyond. They multi task really well it's impressive. They can handle when a bunch of people walk in. They even handle really horrible customers with professional kindness. Even customers they see often they know by name.
When I'm semi in the area, I'll drive just to go to this location.
I give them thank you gifts for their amazing service. That's rare in this world. When I have it, I give them gift cards too. They deserve so much more. I hope they get a raise or something ?. I hope the manager or owner of the store knows how lucky they are to have such a great team.”