Metro by T-Mobile at 1843 N Scottsdale Rd is described by customers as an awesome store and the best location. Visitors highlight the friendly, helpful, and knowledgeable staff who provide great customer service. The reps are patient and willing to walk customers through the best prepaid plans and phone options, including models from Apple, Samsung, and OnePlus like the Galaxy. They take the time to assist with setting up services, such as home wifi which offers unlimited data, very fast speed, and the ability to hold up to 12 devices. The team, including the owner, is noted for stepping up and going above and beyond to resolve complicated problems that other stores would not address. They handle situations with patience and tolerance, ensuring customers are more than satisfied and leave happy. The owner trains his staff to take awesome care of customers, creating a totally chill environment. Customers report short wait times and express that they are beyond happy with the service and products, often becoming customers for life who will drive out of their way to return to this local small business.
