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“My tire pressure came on and I freaked out. The guy who was working yesterday morning deserves all the blessings!! I had a rough start to my day and his simple act of kindness turned that around. It’s once in a blue moon when someone helps for FREE. He helped air my tires up and got me on my way. Thank you Sir, may God bless you abundantly! You are greatly appreciated.”
“The service department did a super fast and great repair on a reefer door for us with no notice!
Roberta was fantastic! She gave great updates and made us feel confident it would be done on time and look great!”
“I believe strongly in ackwlegding good people- and I just want to say thank you to Alonso for helping me w/ my return. I wasn't able to return it directly to this location because it was ordered online/shipped to my home so it had to go to a corporate store. But he directed me where to go and even helped me after the fact accommodating and taking into consideration what was closest to me and most convenient. Amazing customer service!! Thank u again so much for your help and following thru!”
“came in for battery exchange and i was not in there sistem I would have to pay again a another $200 plus to get a another battery but Julia store employe took the time to figure out how to help me with the battery exchange and did she treated me like a family member very good customer service I am so Happy she was great help to me God bless her Heart I give her thumbs up ?”
“Customer service was excellent. Front desk was friendly and always greeted me. Jason was great with explaining the repairs and estimate time my car would be in service. Overall, excellent service…no complaints.”
“I had an amazing experience thanks to Josh and Moe. From start to finish, their customer service was outstanding. They were friendly, patient, and went above and beyond to make sure everything was taken care of perfectly. Will highly recommend PHX location??”
“I have to give 5 stars.
Every time I was here i got empty before my my appointment time, and after backing up to the dock door 30 minutes later load is done.
Also you can park on the street by the DC.
THANKS”
“I’ve used this location a few times as well as other Velocity centers in CA. This one is by far the most clean and organized. I have a diesel pusher rv bus and have found Velocity to be a little more expensive than some but I’ve always had excellent service esp. relative to the rv dealership that is close by the Tolleson location. This is a busy location that’s typically scheduling a couple weeks. That being said the rv service coordinator, Pete, is very nice and professional. A special thanks to him for today’s help where we were heading out of town and the rig threw a fault code. Instead of stonewalling me, he gave me a little of a tech’s time and within 10 minutes issue was diagnosed and resolved. Sorry that others have had issues but at least for me they get two thumbs up!”
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“Always my first choice for all my car troubles, maintenance or repairs. Joe’s always reliable, the work is quick, well done, and always fair priced. Highly recommend!!!”