Jim Click Mazda East Tucson is a trusted dealership with over 20 years of serving customers in Tucson, Arizona. Known for its wide selection of Mazda vehicles, the dealership offers a straightforward and honest car-buying experience. Customers appreciate the knowledgeable and professional staff who take the time to understand their needs without being pushy. Several reviews highlight the helpfulness of salespeople, especially mentioning staff members like Rick Jacobs, Riley, Sam Echenique, and Renee, who are praised for their patience, honesty, and detailed explanations about the cars. The facility is described as neat and clean, making the visit more comfortable. Many customers mention that the process is transparent, with no hidden fees or surprises, and the dealership sells cars at MSRP plus taxes. The staff is also noted for offering options and respecting customers’ decisions, making the experience less stressful. Whether purchasing a new Mazda CX-5, CX-30, or CX-90, customers feel confident in their choices and appreciate the smooth, straightforward process. Overall, Jim Click Mazda East Tucson is highly recommended for those looking for a friendly, professional, and reliable car-buying experience.
I have a problem when I tried to call re a recall. They sent a text in July saying they would call me back. On Nov 3 still no call back. Hope I don’t need service in the near future. Their collision center, though not the same number was very responsive. Hmmm guesss the difference is recalls … no cost.
October 2025
L take my car to them, they have good service but their communication is hard they need to have more workers.
September 2025
They're super busy all the time, but my oil change went well while I waited.